Natasha McGrath
Scunthorpe,North Lincolnshire
Summary
I am a hardworking and enthusiastic individual who has experience in working in fast-paced environments whilst also providing high quality customer service at all times. I am always eager to learn new skills and enjoy working as part of a team. I am currently studying at John Leggott College .
Overview
2
2
years of professional experience
Work History
Crew member
McDonald's
Scunthorpe, North Lincolnshire
07.2024 - Current
- Provided fast and friendly customer service to a high volume of guests at all times within a fast-paced environment.
- Maintained clean and sanitary food preparation areas and equipment.
- Dealing with complaints promptly when necessary to ensure customer satisfaction.
- Taking orders operating a POS system and taking payments from customers.
- Prepared high-quality food and beverages whilst following correct food and health safety procedures at all times, to prevent cross-contamination risks.
- Ensured areas were completely stocked during peak times.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
Customer service assistant
Canton Chinese Takeaway
Scunthorpe, North Lincolnshire
06.2023 - 07.2024
- Took orders from customers operating a POS system both over the phone and in person.
- Packaged orders ensuring all items were correct at all times.
- Communicated with customers effectively to ensure customer satisfaction.
- Improved customer relations by managing customer complaints effectively.
Education
GCSEs -
Frederick Gough School
ScunthorpeA-Levels -
John Leggott Sixth Form College
Scunthorpe, North Lincolnshire 09.2024 -
Skills
- Customer Service
- Food Preparation
- POS System Operation
- Communication
- Teamwork
- Problem Solving
- Flexibility
Timeline
A-Levels -
John Leggott Sixth Form College
09.2024 -
Crew member
McDonald's
07.2024 - Current
Customer service assistant
Canton Chinese Takeaway
06.2023 - 07.2024
GCSEs -
Frederick Gough School
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