Natasha Matilde Phillips
London,United Kingdom
Summary
A graduate student who was awarded the Degree of Bachelor of Laws with Honours in Law (2:1) from the University of Exeter, June 2024.
I am a detail-orientated professional who has a diverse background of working in a multicultural environment as a result of having lived in 3 different countries in Asia and Europe, as well as having visited 15 more in Africa, North America, Asia and Europe. These unique experiences have taught me to become an excellent problem-solver, due to my ability to approach complex issues from multiple angles to find an innovative solution. Most importantly, I always welcome new challenges, and I approach every task with a proactive attitude.
Overview
3
3
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Legal Volunteer
University of Exeter's 'A2J Pro-Bono Clinic'
Exeter, Devon
06.2024 - 08.2024
- Company Overview: Access to Justice Pro-Bono Clinic providing clients with legal aid at the University of Exeter
- Drafted advice letters for clients, applying legal research and ensuring accuracy
- Collaborated effectively within a team, proactively taking on leadership opportunities
- Developed key time management and communication skills; having to collaborate with team members from various time zones
- Managed confidential client documents with care, strictly adhering to privacy protocols and maintaining meticulous records through Share Point
- Ensured clients were kept up to date with developments in their cases
- Attended and participated in follow-up, catch-up sessions with the A2J team
- Used initiative to route emails to appropriate individuals for swift responses and action, responded to emails on behalf of team members
- Acquired an understanding for legal professionalism within a firm
- Developed a meticulous eye for detail
- Office 365 services proficient (One Drive, Share Point, Outlook, Word)
Aquaculture PA
Future Fish
Bangkok, Thailand
06.2023 - 08.2023
- Role Overview: temporary position, held for the summer
- Provided comprehensive administrative support, including assisting the company Director with presentations, meticulous note-taking, and audio typing during meetings
- Leveraged proficiency in Thai to translate technical discussions into English
- Advocated for the use of solar panels with a positive, open-minded attitude
- Gained valuable knowledge about sustainable shrimp and oyster farming in South East Asia, increasing personal environmental awareness
- Provided secretarial support for Director whilst liaising with a small team from the Department of Fisheries of Trang and Surat Thani
Nail Technician (Self-employed)
Nails by T
Exeter, Devon
09.2022 - 01.2023
- Company Overview: created a start-up nail business whilst studying at University
- Offered affordable beauty services to students, demonstrating entrepreneurial skills, financial acumen and self-management
- Managed all client appointments and bookings, optimising time management to balance business operations with demanding academic studies in University
- Generated a part-time income
- Maintained accurate client records and financial transactions, offering discounts for repeat customers
- Boosted business by keeping up-to-date with latest industry trends, creating a reputation for creativity with innovative nail design techniques
Virtual Intern
Lululemon
Online, Forage (Website)
10.2022 - 10.2022
- Virtual Experience Programme online through Forage
- Developed skills in integrated marketing planning
Junior Waitress
Bancone
London, United Kingdom
06.2021 - 09.2021
- Led a small team of two junior waitresses during busy service periods, ensuring efficient service and high customer satisfaction
- Worked harmoniously with team members, fostering a productive working environment
- Kept up-to-date knowledge about current menu items and specials to make informed recommendations to guests
- Managed financial transactions, including bills, payments and complimentary items, ensuring accuracy and proper handling
- Contributed towards achieving business targets through exceptional customer service skills and cultural awareness
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability
Education
Foundation Diploma - Foundation in Humanities, Law and Social Sciences
INTO University of Exeter
Exeter, Devon 09.2020 - 05.2021
Law LLB - Law
University of Exeter
Exeter, Devon 09.2021 - 05.2024
AS Level -
Taylor's College
Kuala Lumpur 04.2019 - 03.2020
High School Diploma - IGCSE Subjects
The International School of Penang, Uplands
Penang, Malaysia 08.2009 - 08.2018
Skills
- Confidentiality assurance
- Effective multi-tasking
- Contract reviewing
- Client negotiation
- Oral and written communication
- Problem-solving
- Critical-thinking
- Office 365 proficiency (Word, PowerPoint, Excel etc)
- Transferable skills
- Punctuality
- Organisation
- Empathy
- Adherence to Ethical Code of Conduct
- Sales & Marketing
- Task delegation and management
Languages
English
Native
Thai
Native
Certification
ALMA - La Scuola Internazionale di Cucina Italiana
- Intensive Programme (88+ hours) in Italian Culinary Arts
- I successfully completed the intensive programme conducted by ALMA in partnership with The Food School Bangkok
Timeline
Legal Volunteer
University of Exeter's 'A2J Pro-Bono Clinic'
06.2024 - 08.2024
Aquaculture PA
Future Fish
06.2023 - 08.2023
Virtual Intern
Lululemon
10.2022 - 10.2022
Nail Technician (Self-employed)
Nails by T
09.2022 - 01.2023
Law LLB - Law
University of Exeter
09.2021 - 05.2024
Junior Waitress
Bancone
06.2021 - 09.2021
Foundation Diploma - Foundation in Humanities, Law and Social Sciences
INTO University of Exeter
09.2020 - 05.2021
AS Level -
Taylor's College
04.2019 - 03.2020
High School Diploma - IGCSE Subjects
The International School of Penang, Uplands
08.2009 - 08.2018
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