Fundraiser
Barnardo's
01.2024 - Current
Hi, I’m
Natasha Jenkins
Manchester,United Kingdom
Summary
A past E-Commerce Section Leader who is confident in all managerial roles and aspects in the workplace. A confident individual who is self motivated, offering high levels of support to any company willing to advance new opportunities and career progression.
Work history
Barnardo'sManchester
Fundraiser
01.2024 - Current
Job overview
- Developed and executed fundraising strategies, achieving targeted campaign goals.
- Inspired new supporters to raise money, while maintaining relationships with current supporters.
- Brainstormed strategies to encourage successful teamwork.
- Delivered exceptional rapport by proactively listening to concerns and answering questions.
AsdaManchester
Section Leader
12 2022 - 01.2024
Job overview
- Generated and actioned insights from sales and performance reports.
- Drove strong service culture through team huddles and 1:1 feedback sessions.
- Conducted regular safety and quality checks to establish stable manufacturing operations.
- Hit targets by coaching team and recommending areas for improvement.
- Completed stock checks to enhance picking speed and accuracy.
- Fostered positive employee relationships through communication, training and coaching.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Resolved employee relations issues and navigated disciplinary proceedings.
AsdaBelfast, Northern Ireland
Customer Service Assistant
12 2021 - 09 2022
Job overview
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Assisted customers with varying questions using product knowledge and service expertise.
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
SubwayBelfast, Northern Ireland
Sandwich Artist
06 2021 - 10 2021
Job overview
- Thoroughly cleaned food preparation areas, tools and equipment, maintaining faultless hygiene standards.
- Maintained clean, tidy and organised working areas to maximise efficiency.
- Demonstrated proper food handling and safety standards.
- Prepared sandwiches and other menu offerings in line with quality, portion and timeframe targets.
- Offered exceptional customer service with strong product knowledge.
- Applied exceptional memory and multi-tasking skills to maintain optimal productivity.
Education
Hazelwood Integrated College
Sep 2014 - 05.2021
University overview
- Obtained 3 A-levels in ICT, Construction and Public Services, Grade Level 3 / MERIT.
- Obtained 8 GCSE's with grades A-C. Including grade C* in both Mathematics and English Language.
Skills
- 15 staff management
- Department management
- Rota and holiday planning
- Customer relations
- Problem-solving
- Leadership
- Customer demographics understanding
- Communication skills
- Promotions planning skills
Timeline
Section Leader
Asda
12 2022 - 01.2024
Customer Service Assistant
Asda
12 2021 - 09 2022
Sandwich Artist
Subway
06 2021 - 10 2021
Hazelwood Integrated College
Sep 2014 - 05.2021