Natasha Vanderpuye
London
Summary
Reliable and proactive professional with background in customer service and administrative support, demonstrating strong organisational and communication skills. Proven ability to manage multiple tasks simultaneously and resolve issues efficiently. Ready to make positive impact in a property management role.
Overview
2
2
years of professional experience
Work history
Corporate Receptionist
Transport for London
London, England
2024.02 - 2024.08
- Acted as first point of contact for high volume office managing visitor access scheduling and building security protocols.
- Issued and liaised with security and facilities team to maintain safe compliant environment.
- Delivered efficient administration support handling communications and maintaining accurate records.
- Received 3X start awards for outstanding service efficiency and organisation excellence.
Front House Receptionist
Holmes Hotel
London, England
2022.10 - 2023.03
- Manage guest records reservations systems(Opera PMS) and compliance with hotel policies.
- Coordinating with housekeeping and maintenance team supporting building operation and contract scheduling.
- Maintained an accurate guest record and supported check -in and billing processes.
- Consistent attention to detail and interpersonal skill when interacting with guest in a professional manner.
- Liaised effectively with other departments to ensure seamless communication flow.
Education
Pharmaceutical Apprenticeship
Inspire middlesex college
London /2020 - /2022
level 2 - Performing Arts
Leyton six form college
9 2019/2019 - /2020
Skills
- Excellent Decision Making
- Organised Multitasker
- Communication Excellence
- Resilience and Objection handling
Timeline
Corporate Receptionist
Transport for London
2024.02 - 2024.08
Front House Receptionist
Holmes Hotel
2022.10 - 2023.03
Pharmaceutical Apprenticeship
Inspire middlesex college
/2020 - /2022
level 2 - Performing Arts
Leyton six form college
9 2019/2019 - /2020