Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natasha Truong

Shoreditch

Summary

Positive, upbeat, and outgoing with passion for delivering exceptional customer service. Has prior experience in hospitality, administration and health care so is well-rounded and possess thorough understanding of what it means to be a team member and leader. Dedicated to driving team success and cultivating a positive working environment.

Overview

9
9
years of professional experience

Work History

Radiation Therapist

GenesisCare Australia
01.2020 - 11.2024


  • Educated patients about their treatment plan, side effects, and self-care strategies
  • Collaborated with a multidisciplinary team of healthcare professionals to develop customized, effective treatment plans for individual patients.

Medical Receptionist

Joondalup Drive Medical Centre
08.2018 - 11.2019
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.

Waitress

Vietnamese Fusion Restaurant
02.2016 - 09.2019
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Skilled at working independently and collaboratively in a team environment.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Excellent communication skills, both verbal and written.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Bachelor of Science - Radiation Science (Radiation Therapy Honours)

Curtin University
Bentley, WA
01-2019

Skills

  • Task delegation
  • Complaint handling
  • Order accuracy
  • Sales promotion
  • Waiting tables
  • Strong leadership
  • Food and beverage service
  • Relationship building

Languages

English
Native language
Vietnamese
Proficient
C2

Timeline

Radiation Therapist

GenesisCare Australia
01.2020 - 11.2024

Medical Receptionist

Joondalup Drive Medical Centre
08.2018 - 11.2019

Waitress

Vietnamese Fusion Restaurant
02.2016 - 09.2019

Bachelor of Science - Radiation Science (Radiation Therapy Honours)

Curtin University

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Natasha Truong