Lead supervisor
Bealls
Elizabethtown, Hardin
10.2014 - 09.2025
- Monitored staff performance and developed improvement plans.
- Managed inventory levels efficiently, reducing waste and ensuring availability of key products.
- Managed change processes to minimise resistance and secure successful transition
- Championed company values, leading by example and inspiring staff to achieve excellence.
- Greeted and assisted all customers daily in high-traffic retailer.
- Executed merchandising plans to improve profits alongside visual merchandising colleagues
- Collaborated with IT to troubleshoot technical issues, minimising downtime and maintaining workflow.
- Managed customer service operations, resolving issues promptly to maintain high satisfaction levels.
- Dealt with customer complaints calmly and effectively, resolving issues with timely solutions.
- Worked closely with management to design and implement organisational priorities
- Conducted regular performance reviews, offering constructive feedback and setting individual objectives.
- Followed all safety protocols and company processes and procedures.