Natasha Reid
Leith,MLN
Summary
Highly skilled with a proven ability to manage multiple tasks, deadlines, and priorities. I would say I demonstrate exceptional communication skills in emails, reports, calls, and enquiries. Adept at scheduling and calendar management to ensure smooth operations. Committed to providing excellent service to clients and customers while handling sensitive information with care and integrity. Flexible and willing to take on new tasks or challenges as required.
Overview
7
7
years of professional experience
Work history
Clinic administrator
Dermal Clinic
Edinburgh
11.2021 - Current
As the first point of call within the clinic, addressing patient inquiries and concerns are a priority, both in person and over the phone. Ensuring the appointments are managed efficiently for both patients and doctors.
Overseeing patient records, ensuring confidentiality and compliance.
We work with Private GP's, Fertility Doctors & Dermatologist's within the clinic which comes with a lot of responsibility for patient confidentiality & maintaining correct information at all times.
Keeping accurate records of payments made, invoices received, and any outstanding balances for treatments.
Pensions administrator
JLT
Edinburgh
11.2017 - 11.2021
I was previously working as a Pensions Administrator. I was mainly responsible for managing and overseeing the day-to-day operations of DB pension schemes for retirement or transfer purposes.
I would also update the member records including personal details, contribution history, and entitlements & we would also send annual pension statements to members, showing the current value of their pension. As well as answering enquiries, responding to queries from scheme members regarding their pension benefits, contributions, retirement options, etc.
Education
Forrester High School
EdinburghSkills
- Ability to manage multiple tasks, deadlines, and priorities
- High level of communicational skills for emails, reports, calls & any enquiries
- Scheduling and calendar management for the purpose of ensuring all appointments are adhered to & run as smoothly as possible
- Providing excellent service to clients & customers
- Handling sensitive information with care and integrity
- Being flexible and willing to take on new tasks or challenges as required
Timeline
Clinic administrator
Dermal Clinic
11.2021 - Current
Pensions administrator
JLT
11.2017 - 11.2021
Forrester High School
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