Natasha Nanayakkara
St Andrews
Summary
Offering strong interpersonal and communication skills, with knack for customer service. Knowledgeable about teamwork, problem-solving, and maintaining positive store environment. Ready to use and develop organisational, sales, and customer interaction skills in this position.
Overview
4
4
years of professional experience
Work history
Baker
M&S
St Andrews
11.2025 - 01.2026
- Adapted quickly to changing demand patterns during holiday season, ensured adequate stock levels.
- Upheld a high standard of hygiene for consumer's health safety in the kitchen.
- Managed ingredients supply, ensured uninterrupted production process.
- Met strict food safety guidelines, maintained a safe working environment.
- Ensured consistent quality for customer satisfaction with regular equipment checks.
Customer/Café Assistant
Hotel Chocolat
St Andrews
05.2025 - 11.2025
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Provided friendly, efficient table service, taking customer orders and processing swiftly.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Kept cafe looking presentable and clean by clearing and deep cleaning tables after use.
- Maintained safe hygiene and food handling standards for full compliance.
- Greeted customers with warmth and enthusiasm, enhancing positive in-store experiences.
- Kept shelves neat, clean and organised through visual merchandising.
Sales Assistant
Morrisons
St Andrews
11.2024 - 05.2025
- Kept shelves neat, clean and organised through visual merchandising.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
Retail Assistant
Primark
Glasgow
06.2022 - 09.2024
- Processed multiple daily stock deliveries to maintain accurate order numbers and inventory records.
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
- Efficiently completed shop floor duties autonomously and in team setting.
- Managed transactions with high accuracy to achieve smooth till reconciliations.
- Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
- Went extra mile to locate merchandise for customers by researching and calling associated retail branches.
Education
Medicine - 1st Year Medical Student
University of St Andrews
St Andrews 09/2024 - 06/2028
Skills
- Responsible
- Food Safety
- Team Player
- Problem Solving
- Cash handling
Timeline
Baker
M&S
11.2025 - 01.2026
Customer/Café Assistant
Hotel Chocolat
05.2025 - 11.2025
Sales Assistant
Morrisons
11.2024 - 05.2025
Retail Assistant
Primark
06.2022 - 09.2024
Medicine - 1st Year Medical Student
University of St Andrews
09/2024 - 06/2028