Natasha Moody
Norwich,Norfolk
Summary
Dedicated professional with expertise in food preparation and customer service, excelling in multidisciplinary teamwork and building strong customer rapport. Proficient in portion control, food product stock control, and facilities housekeeping, ensuring adherence to food hygiene and health and safety compliance. Committed to maintaining high standards of service quality while pursuing opportunities for career advancement within the hospitality industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Catering assistant
Wensum Trust
Norwich, Norfolk
09.2023 - Current
- Adhered to portion control guidelines whilst serving meals, maintaining cost effectiveness.
- Demonstrated knowledge of dietary restrictions by preparing suitable alternatives as needed.
- Prepared high-quality meals for customer satisfaction.
- Provided excellent customer service, ensuring guest satisfaction.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
- Ensured freshness of ingredients by properly storing them according to food hygiene standards.
- Handled cash transactions with customers, maintaining integrity and accuracy at all times.
- Followed recipes meticulously to maintain consistency in taste and quality.
- Executed food preparation tasks efficiently to meet dining deadlines.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Prepared service area and kitchen equipment as directed.
- Maintained high standards of food hygiene through regular checks of fridge and freezer temperatures.
- Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.
- Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach.
- Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
- Loaded and unloaded silverware and dishes into and from dishwasher.
- Ensured cleanliness and usability of crockery, cutlery and utensils for smooth-running, high-functioning kitchen operations.
- Mastered skills across various kitchen roles, providing support in alternative positions during staff absences.
- Carefully prepared ingredients in accordance with menus, portion control and agreed quality standards.
- Portioned ingredients and garnishes to ready kitchen teams for service.
- Collected, washed and sanitised dishes and cooking utensils.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Prepared simple food items, freeing up cooks to focus on complex work.
- Washed, peeled and chopped vegetables to be used in dishes.
- Operated mixers, cutters and special equipment following health and safety protocols.
- Measured, weighed and mixed ingredients following recipe formulae and procedures.
Catering assistant
Langley Preparatory School
Norwich, Norfolk
04.2021 - 06.2023
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Assisted in the preparation of buffet services, enhancing event experiences for clients.
- Set up dining areas for special events, improving the overall ambiance.
- Adhered to portion control guidelines whilst serving meals, maintaining cost effectiveness.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
- Upheld presentation standards by arranging food items attractively on serving trays and tables.
- Executed food preparation tasks efficiently to meet dining deadlines.
- Collaborated with other team members for smooth catering operations during events.
- Ensured freshness of ingredients by properly storing them according to food hygiene standards.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Prepared service area and kitchen equipment as directed.
- Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.
- Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach.
- Carefully prepared ingredients based on menus, portion control and agreed quality standards.
- Stored clean tableware, platters and chaffing dishes in designated areas after each catering event.
- Prepared food for high-capacity events to strict schedules.
- Collected, washed and sanitised dishes and cooking utensils.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.
- Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
- Washed, peeled and chopped vegetables to be used in dishes.
Education
NVQ Level 2 - Customer services
City and Guilds
Norwich, NorfolkNVQ Level 1 - Customer services
City & Guilds
Norwich, NorfolkHigher National Diploma - Display & Design
West Herts College
WatfordBritish Display Society - Display & Design
West Herts College
WatfordNVQ Level 1 - Mathematics
West Herts College
WatfordGCSEs -
Adeyfield Secondary School
Hemel Hempstead, HertfordshireSkills
- Food preparation
- Customer Service
- Team player
- Multidisciplinary teamwork
- Customer rapport
- Portion control
- Food product stock control
- Facilities housekeeping
- Food Hygiene
- Health and Safety Compliance
Certification
I hold a food hygiene certificate.
I have a fully enhanced DBS certificate.
I‘ve completed in house training on policies and procedures, regarding safeguarding for children.
Voluntary work
I have been a volunteer coach at a gymnastics club and also at an infant school as a one to one reading helper and also assisted on school trips.
Timeline
Catering assistant
Wensum Trust
09.2023 - Current
Catering assistant
Langley Preparatory School
04.2021 - 06.2023
NVQ Level 2 - Customer services
City and Guilds
NVQ Level 1 - Customer services
City & Guilds
Higher National Diploma - Display & Design
West Herts College
British Display Society - Display & Design
West Herts College
NVQ Level 1 - Mathematics
West Herts College
GCSEs -
Adeyfield Secondary School
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