Natasha Mcloughlin

· Coordinating meetings with members of the team, both in-person or remotely

· Ensuring all email and telephone queries are dealt with in a professional and timely manner

· Establishing processes and procedures to create an organised work environment that benefit all office colleagues

· Facilitate in planning of yearly board meetings

· Ensuring communication with external colleagues is clear and accurate

· Supporting all colleagues, internal and external, to ensure the efficient running of hub activities and events

· Supporting the Maths Hub leadership team in planning activities for each annual cycle including financial planning and evaluation

· Working with the Maths Hub Lead on monitoring and reporting progress to the Department for Education and National Centre for Excellence in the Teaching of Maths (NCETM)

· Participating in Progress Review Meetings with the NCETM

· Co-ordinating and collating all required information for the periodic data submissions outlined by the NCETM and Department for Education

· Managing diaries for the Maths Hub Lead

· Ensuring that the internal communication channels and Network are used efficiently

· Briefing the Leadership team on any relevant updates on a weekly basis

· Website maintenance where possible, liaising with our Marketing team where assistance is required

· Planning and facilitating engagement events

· Overseeing processes for receiving, processing and approving invoices whilst monitoring payments against budgets including procurement of marketing materials, travel expenses, hotels bookings and venue hire

· Ensuring all contact details on record are accurate and current at all times, making necessary changes where needed throughout the year

· Participate in, and attend national forums in person and online community meetings

· Working with other operations leads regionally and nationally to create a supportive working network

· Supporting and leading the operations team to ensure office tasks are complete on time and to the highest standards

· Ensuring the operations team complete all required training within the set time frames

• Collected and recorded student data for new admissions and processed referral forms.
• Delivered excellent customer service to students, staff, and external stakeholders.
• Managed payroll processes, ensuring accurate and timely salary payments.
• Conducted petty cash audits and maintained accurate financial records.
• Coordinated recruitment administration including interviews, references, and onboarding.
• Ensured staff were enrolled in required training and maintained compliance with Ofsted standards.
• Monitored data accuracy across internal systems and supported invoicing processes.
• Managed stationery and catering budgets, stock control, and meeting arrangements.
• Assisted with student timetables and produced school reports.

• Managed the day‑to‑day running of the business centre, supporting office managers and liaising with building maintenance and reception teams.
• Ensured accurate and timely processing of client invoices.
• Supported clients moving in and out, including IT and telecoms setup.
• Managed client debt resolution and maintained strong customer relationships.
• Coordinated meeting room bookings, catering, and facilities support.
• Resolved minor maintenance issues and ensured smooth building operations.
• Achieved occupancy targets and produced monthly performance reports.

• This was a fixed term 1 year contract
• Prepared curriculum materials and supported the class teacher with daily activities.
• Assisted pupils with reading, numeracy, and literacy tasks.
• Provided one‑to‑one support for children with learning difficulties.
• Contributed to curriculum planning for the semester.

• Served as first point of contact for clients and visitors.
• Managed a busy switchboard and handled messages for in‑house and virtual office clients.
• Booked meeting rooms and arranged catering for corporate events.
• Ensured accurate data handling and maintained client records.
• Set up new client accounts and processed payments.
• Managed post distribution, document typing, photocopying, and scanning.
• Resolved customer queries and complaints professionally.