Natasha Goldie

Enhanced profitability by implementing targeted cost control measures.

• Maintained smooth restaurant operations by coordinating and enforcing personnel policies and procedures in line with company standards.
• Ensured compliance with all licensing, hygiene and health and safety guidelines across the premises.
• Ensured high food quality by adhering to health and safety regulations.
• Trained team members to deliver exceptional customer service.
• Managed staff rosters for optimal productivity and efficiency.
• Oversaw inventory management to track stock levels and avoid shortages or excess.
• Managed daily cash up procedures, ensuring accuracy in financial reporting.
• Promoted to Deputy General Manager after demonstrating strong leadership skills.
• Recruited and managed team to align with varying trade levels.

Oversaw daily operations, met organisational objectives.

• Managed budgeting process to ensure cost-efficiency goals were met.
• Assisted General Manager to ensure site consistently achieved or surpassed annual financial targets.
• Streamlined operational procedures for enhanced efficiency.
• Devised marketing strategies to increase brand awareness.
• Managed GP performance through regular monitoring and structured coaching sessions.
• Coached and developed new hires, owning licensing compliance and service performance.
• Coordinated staff training programmes to enhance performance standards.
• Managed high-stress situations effectively to maintain a calm atmosphere. calmly, mitigated potential conflicts.
• Fostered positive work environment by promoting teamwork and collaboration.
• Oversaw recruitment and selection process in collaboration with General Manager.
• Oversaw recruitment and selection process in collaboration with General Manager.
• Ensured that health and safety and other regulatory procedures were correctly maintained, monitored and recorded.
• Managed high-stress situations effectively to maintain a calm atmosphere. calmly, mitigated potential conflicts.