Summary
Overview
Work History
Skills
Certification
Timeline
Generic

natasha darby

brixham,torbay

Summary

Detail-oriented professional in cleaning and retail management, skilled in leading teams and resolving conflicts. Specialises in maintaining high cleanliness standards and ensuring client satisfaction through effective communication. Committed to enhancing leadership abilities while delivering reliable service that contributes to organisational success.

Overview

1
1
Certification
18
18
years of professional experience

Work History

Cleaner

john fowler
brixham, torbay
03.2026 - Current

Conduct thorough cleaning of caravans and chalets, utilising specialised equipment and eco-friendly products.

  • Completed cleaning projects on schedule, ensuring high levels of customer satisfaction and repeat business.
  • Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces.
  • Swept, vacuumed, polished, and mopped hard floors, contributing to a clean and welcoming environment.
  • Adhered to sanitisation, health, and hygiene regulations during cleaning tasks.
  • Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep.
  • Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.
  • Emptied bins, collecting and sorting waste and recyclables for compacting and disposal.
  • Communicated with supervisors and managers to gather feedback on cleaning quality and service standards, fostering continuous improvement.
  • Performed routine cleaning equipment and machinery inspections to maintain proper, safe working order.

Team Leader Supervisor

whsmiths
bristol, somerset
04.2025 - 03.2026
  • Led retail team, achieving notable sales performance improvements.
  • Tracked employee productivity and performance, ensuring quality standards were met.
  • Coached team members individually, helping them achieve their personal and professional goals.
  • Addressed and resolved conflicts within the team, promoting a positive working environment.
  • Conducted pre-shift staff meetings to delegate tasks and clarify priorities.

Deputy Store Manager

The Range
bristol, somerset
12.2012 - 03.2025
  • Assisted store manager in daily operations, including staff management and customer service.
  • Dealt with customer complaints calmly and effectively, resolving issues with smart solutions.
  • Delegated tasks to employees based on individual strengths, enhancing team efficiency.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Planned and updated work schedules for optimal coverage of expected business needs.
  • Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
  • Conducted department walkthroughs to assess cleanliness, stock levels, and merchandising, ensuring timely corrective actions.

Hospital Cleaner

NHS Foundation Trust
bristol, somerset
01.2008 - 11.2012
  • Maintained cleanliness in patient rooms, wards, and communal areas, contributing to a hygienic environment essential for patient recovery.
  • Disinfected surfaces, equipment, and facilities with appropriate cleaning agents, reducing risk of infection spread within hospital.
  • Managed waste disposal according to hospital protocols, including segregation of clinical waste to comply with health and safety regulations.
  • Upheld patient privacy and confidentiality during cleaning duties, ensuring compliance with hospital policies and fostering trust with patients.

Skills

  • Cleaning protocols
  • Quality assurance
  • Attention to detail
  • Time management
  • Customer service
  • Punctuality
  • Flexibility in tasks
  • Reliable
  • Professionalism
  • Strong work ethic
  • Team leadership
  • Conflict resolution
  • Task delegation
  • Client communication

Certification

  • first aid certificate

Timeline

Cleaner

john fowler
03.2026 - Current

Team Leader Supervisor

whsmiths
04.2025 - 03.2026

Deputy Store Manager

The Range
12.2012 - 03.2025

Hospital Cleaner

NHS Foundation Trust
01.2008 - 11.2012
natasha darby