Natasha Daniel
Yelverton,Devon
Summary
Bringing solid foundation of teamwork and reliability, coupled with strong problem-solving abilities. Experienced in handling diverse tasks efficiently and maintaining positive attitude. Proven capability to adapt swiftly to new environments and collaborate effectively with colleagues. Eager to contribute to productive and supportive a work setting.
Overview
24
24
years of professional experience
Work History
Service Support Manager
EPIC Family CIC
01.2026 - Current
- Assisted in recruitment of foster parents and staff, ensuring alignment with organisational needs.
- Streamlined onboarding processes for new hires, improving integration and retention.
- Contributed to the development of policies, workflows, HR systems for community interest company, enhancing operational efficiency.
- Supported documentation processes and general office duties.
Development, Recruitment and Placement Manager
Fostering Foundation
05.2021 - 01.2026
- Led team of recruitment officers and placement coordinators to deliver high-quality services and support staff development.
- Conducted performance reviews and coaching sessions to foster staff development and improve team morale.
- Streamlined workflows to enhance operational efficiency across departments, improving service delivery.
Senior Project Worker
Barnardo's
07.2020 - 05.2021
- Supported senior leadership in enhancing access to mental health services for children and young people.
- Established partnerships with children's services and health agencies to deliver comprehensive family support.
- Guided project workers in planning and executing service initiatives to enhance service delivery.
- Assisted in strategic development to improve service offerings aligned with community needs.
- Implemented safeguarding and child protection protocols to ensure a safe, supportive environment.
- Facilitated youth and family participation through inclusive practices in daily operations and service delivery.
- Provided a platform for young people and families to express concerns and influence service development.
- Created digital content, including social media posts, videos, and presentations, to engage and inform diverse audiences.
- Maintained physical readiness to meet practical demands of the role, including manual handling and active engagement.
CAMHS Mental Health Practitioner
Livewell SW
06.2019 - 07.2020
- Conducted risk assessments to inform clinical decisions and implement safe intervention strategies for at-risk individuals.
- Assisted with assessments of children and young people to evaluate and enhance their physical, psychological, social, and spiritual well-being.
- Collaborated with service users to develop care plans incorporating feedback from families and carers for personalised support.
- Collaborated with multi-agency teams from education, health, and voluntary sectors to ensure coordinated care and improve service delivery.
- Communicated with social services to facilitate safeguarding measures and support for vulnerable individuals.
Manager of Teaching Assistants / HLTA / Lead Thrive Practitioner
Bere Alston Primary School
04.2014 - 01.2019
- Coordinated teaching assistants to oversee learning activities and monitor pupil progress, directly supporting improved classroom outcomes.
- Delivered emotional support and counselling to children using thrive principles, enhancing resilience and fostering positive mental health.
- Supported strategic representation of support staff on senior leadership team, contributing to effective whole-school planning and decision-making.
Counter Assistant / Trainee Dispenser
Tavyside Pharmacy
10.2011 - 02.2014
- Assisted in dispensing medications under supervision, ensuring accuracy and providing tailored support to customers and care home clients.
- Collaborated with GP practices and reception teams to resolve prescription queries, safeguarding confidentiality and protecting patient information.
- Participated in local marketing initiatives, providing insights that improved customer engagement and strengthened community outreach.
Self Service Manager
Northcliffe Newspapers
04.2006 - 09.2010
- Engaged clients through proactive account management and outreach efforts, improving overall client satisfaction.
- Supervised team of 15, ensuring accuracy, attention to detail, and timely completion of objectives.
- Coordinated team schedules and site visits to meet departmental KPIs and ensure service consistency.
- Organised weekly team meetings to address operational issues and align priorities.
- Managed regional online advertising platform for property, automotive, and media listings to enhance user engagement.
- Collaborated with external software agencies to improve digital tools and platform functionality.
- Delivered tailored training programmes for staff across Northcliffe Publications, both individually and in groups.
- Conducted staff interviews and workflow audits to optimise recruitment processes and improve internal efficiency.
Trainee Supervisor
Northcliffe Newspapers
10.2004 - 04.2006
- Contributed to recruitment activities by aiding in candidate selection and onboarding processes.
- Fostered client relationships by promptly addressing issues, ensuring high satisfaction levels.
- Collaborated with departments to streamline project delivery and integrate workflows effectively.
- Supported quality control by managing layout, content accuracy, and production timelines.
- Designed and produced print materials for clients, enhancing brand visibility for estate agents, universities, and local organisations.
Typesetter
Northcliffe Newspapers
07.2002 - 10.2004
- Reviewed printed proofs for accuracy and quality, ensuring adherence to standards before production to minimise errors and uphold client satisfaction.
- Aided in reviewing printed proofs to ensure accuracy, consistency, and adherence to quality standards before production.
- Produced diverse marketing materials by adapting layouts and styles to meet client branding needs, ensuring consistency and effectiveness.
- Created engaging design content for advertising campaigns in print media across various industries, enhancing visual appeal and audience engagement.
Education
GCSEs -
Tavistock College
Tavistock06-2001
Safeguarding, Equality and Diversity, Safer Recruitment -
Various Training Platforms
01-2025
Higher National Diploma - Professional Diploma in Digital Marketing
Digital Marketing Institute
01-2025
NVQ 3 - In Management
Chartered Institute
NVQ 3 Level 3 - HLTA
National
Skills
- Service delivery planning
- Customer service management
- Client management
- Workflow optimization
- Project coordination
- Multi-agency collaboration
- Talent acquisition
- Risk assessment
- Supervision skills
- Team leadership
- Leadership development
- Collaboration efficiency
- Problem-solving abilities
- Strategic thinking
- MS Office proficiency
- Social media expertise
- Proactive mindset
- Staff training
Awards
- Devon County Lioness Award, 2024
- Barnardos Highly Commended award for my contribution to participation through media, 2020
References
Available upon request.
Hobbies and Interests
- Coaching football to girls
- Allotment holder
Timeline
Service Support Manager
EPIC Family CIC
01.2026 - Current
Development, Recruitment and Placement Manager
Fostering Foundation
05.2021 - 01.2026
Senior Project Worker
Barnardo's
07.2020 - 05.2021
CAMHS Mental Health Practitioner
Livewell SW
06.2019 - 07.2020
Manager of Teaching Assistants / HLTA / Lead Thrive Practitioner
Bere Alston Primary School
04.2014 - 01.2019
Counter Assistant / Trainee Dispenser
Tavyside Pharmacy
10.2011 - 02.2014
Self Service Manager
Northcliffe Newspapers
04.2006 - 09.2010
Trainee Supervisor
Northcliffe Newspapers
10.2004 - 04.2006
Typesetter
Northcliffe Newspapers
07.2002 - 10.2004
GCSEs -
Tavistock College
Safeguarding, Equality and Diversity, Safer Recruitment -
Various Training Platforms
Higher National Diploma - Professional Diploma in Digital Marketing
Digital Marketing Institute
NVQ 3 - In Management
Chartered Institute
NVQ 3 Level 3 - HLTA
National