Natasha Connolly

• First Aid trained
• Team training
• Passed NPLQ Generation 9 (expires – 2026)
• Maintenance of the pool
• Responsible for general cleanliness on the poolside

2023 Promoted to Duty Manager at Tattershall Lakes, Sports and Leisure

• Pool tests, headcounts and managing the circulation system of the pool
• Managing and keeping a positive atmosphere for the lifeguards on duty
• Organising sessions for inflatables ensuring all safety protocols are implemented

• I worked at a coffee/restaurant establishment, working alongside my parents in a family business
• During my time I have developed various skills and experience, from how a business runs to serving, cashing up and how to deal with customers
• I have demonstrated that I can work under pressure
• I am sometimes given extra responsibilities to stretch me, such as designing different menu boards, creating new food ideas, and using my marketing skills to attract new and well-known customers
• Coordinated seating arrangements for efficient restaurant management.

• Various IT duties helping my dad with his business which includes moving data on spreadsheets and updating web pages
• Payroll
• VAT sorting
• Work placement for college Level 3 Year 2
• Used advanced Excel functions for efficient data analysis and report generation.

• Helped host staff arrange tables and manage settings and any service issues
• Consistently followed hotel protocols, ensuring quality was of a high standard
• Working early mornings and late nights
• Serving and helping prepare in the kitchen
• Housekeeping duties
• Preparing and helping with any events which involved place settings for weddings, birthdays, and business meetings

• Meeting and greeting the customers, serving them food and drinks, taking payments, and most importantly providing excellent customer service with a smile

• Throughout the lockdown, I volunteered at a farm helping a small business which included: looking after, feeding animals and cleaning different areas of the farm