Natasha Bingham-Lawrence
London,Redbridge
Summary
Animal care and management trainee with hands-on experience in veterinary support, animal handling and welfare checks. Handles feeding, medication, hygiene and record keeping with calm judgement and careful attention to safety, making a strong fit for animal care or veterinary support roles.
Overview
12
12
years of professional experience
Work History
Outdoor Instructor
ALC Cuffley
Potters bar
03.2025 - Current
- Maintained positive, enthusiastic attitude to encourage enjoyable outdoor experiences and grow positive customer feedback.
- Facilitated team-building exercises, enhancing group cohesion and communication skills.
- Provided first aid and emergency response during critical incidents, maintaining calm and control.
- Ensured participants were securely fastened in harness gear prior to rock climbing sessions.
- Delivered engaging outdoor activity sessions to participants of varying age groups, fostering a love for nature.
- Explained and demonstrated correct use of equipment to maximise health and safety.
- Developed and implemented risk assessment plans for all activities, prioritising participant safety.
- Led rock climbing and abseiling sessions, instilling confidence and overcoming fears among participants.
- Empowered and encouraged young children to persevere with activities, building self-esteem and confidence.
- Organised and planned various outdoor activities, including rock climbing, orienteering, fire building, shelter and many more.
Animal Keeper
Capel Manor college
Crystal palace
12.2024 - 09.2025
- Monitored animal behaviour and welfare, reporting any concerns to senior staff for timely intervention.
- Carried out thorough animal health checks to detect infection or distress, recording results for further veterinary assessment.
- Conducted regular cleanliness tasks within animal enclosures, promoting a hygienic and safe environment.
- Collaborated with the animal care team to develop and implement enrichment activities for animals in care.
- Conducted animal health checks on weight, temperature and physical condition.
- Prepared and gave pets various diets, altering schedules, quantities and varieties to achieve different outcomes.
Dog Day Care Attendant
Alberts groomers & Daycare
Walthemstow
09.2024 - 09.2025
- Trimmed nails, cleaned ears, and performed other essential grooming tasks to promote pet health.
- Supervised groups of dogs during playtime to promote safe and positive interactions.
- Cleaned and sanitised all areas of the facility to uphold high standards of cleanliness.
- Prepared and served meals according to specific dietary requirements for each dog.
- Conducted initial assessments for new dogs, evaluating temperament and compatibility with the group.
- Observed dogs to notify owners of unusual behaviour.
- Maintained timely feeding schedules and provided access to clean water for optimised pet wellbeing.
- Planned walking routes to measure distance and time for dog walks.
- Kept detailed records of each dog's walking schedule, diet, and any special requirements.
- Provided regular updates to dog owners, including photos and behavioural observations.
- Assisted in organising special events, such as holiday parties and birthday celebrations for dogs.
- Managed walking [Number] large and small dogs at once, ensuring constant dog safety.
- Transported dogs to and from home of clients to maintain safety measures.
- Delivered punctual service from pick-up to drop-off, maintaining excellent customer satisfaction ratings.
- Developed personalised care plans based on individual needs and preferences of each dog.
- Resolved behavioural issues among dogs by applying positive reinforcement training methods.
- Developed personalised exercise plans for each dog, based on breed, age, and energy level.
- Administered medication to dogs as required, following precise instructions from owners.
- Provided basic grooming services, including baths and nail trims, to maintain dog hygiene.
Cat care Assistant
Java whiskers
Oxford Circus
04.2023 - 06.2024
- Welcome customers and enforce clear cafe rules for safer visits.
- Provide cat adoption information to support responsible, well-informed customer enquiries.
- Conduct daily health checks on each cat and update health records.
- Interpret medication instructions and deliver daily doses according to documentation.
- Liaise with vet during weekly checks to strengthen ongoing treatment plans.
- Lead rule briefings before customers enter cat rooms for shared safety.
- Assess discomfort signals and manage stress to support cat welfare.
- Handle till operations confidently and process customer payments accurately.
- Uphold hygiene standards throughout cafe and public areas consistently.
- Support kitchen food preparation requests to keep service running smoothly.
- Own barista order-taking and hot beverage preparation from start to finish.
Cat care assistant
Lady dianhs cat cafe
Bethnal green
03.2022 - 03.2023
Vet care assistant
Goddard veterinary group
London
01.2021 - 03.2022
- Handled and restrained animals during examinations and treatments, ensuring safety of staff and patients.
- Prepared cages for animal arrivals, providing food, water and bedding.
- Sterilised clinical instruments and equipment to prevent infection.
- Cleaned and disinfected animal cages, exam rooms, and surgical areas, adhering to hygiene standards.
- Maintained detailed records of animal care, treatment plans, and progress notes in the clinic database.
- Administered medication and treatments to animals under veterinary supervision, following precise instructions.
- Assisted in surgical procedures, preparing instruments and ensuring a sterile environment for optimal patient care.
- Managed reception, coordinating bookings and welcoming customers to provide smooth communications and war experience.
- Confirmed animals were fed and watered to specific dietary needs and requirements.
- Assisted in emergency cases, providing timely and effective support to veterinarians during critical care situations.
- Managed inventory of medical supplies and medications, ensuring availability of necessary items for treatments.
- Disposed of clinical and hazardous waste in line with safety protocols.
- Monitored animal health after operations, quickly reporting concerns for swift remedy.
- Greeted animals and owners with warmth and empathy, providing positive, supportive customer experiences.
- Provided compassionate support to animals and their owners, offering reassurance during stressful visits.
Crew Member
Mcdonalds
London bridge
10.2019 - 08.2020
- Prepared food to match quality standards and customer expectations.
- Advised customers on menu items, took orders and processed payments.
- Cleaned cooking equipment between uses to minimise build-up and prevent cross-contamination.
- Prepared coffee, tea and soft drinks for counter and drive-thru customers.
Cattery Assistant
Rose cootage cattery
Romford
01.2017 - 10.2019
- Prepared and cleaned kennel enclosures between occupants, ensuring readiness for new arrivals.
- Worked with care and compassion to deliver safe and fear-free experiences to animals.
- Completed owner paperwork and documented pet allergies, symptoms and nutritional data in charts.
- Monitored and adjusted environmental controls within kennel areas to ensure comfort and health.
- Organised and facilitated play sessions for cats, ensuring engagement and exercise.
- Fed animals following dietary requirements.
Retail Assistant
Catwalk pets & aquatics
Barking side
02.2015 - 10.2017
- Kept shelves neat, clean and organised through visual merchandising.
- Met sales targets through proactive promotion and excellent customer service.
- Cleaned and disinfected animal enclosures and equipment.
- Supervised groups of dogs during playtime to promote safe and positive interactions.
- Fed animals following dietary requirements.
- Groomed and washed pets to support excellent animal hygiene.
- Provided animals with food and water, checking regularly to maintain fresh supplies.
- Handled animals with care and caution, prioritising safety and security throughout assessments and treatments.
Education
NVQ Level 2 - Animal care and management
Capel Manor College
Enfield, ENF01-2027
Skills
- Animal welfare
- Customer service
- Risk assessment
- Emergency rescue
- Animal handling
- Communication skills
- Creative thinking
- Safety awareness
- Group management
- Safe guarding
Timeline
Outdoor Instructor
ALC Cuffley
03.2025 - Current
Animal Keeper
Capel Manor college
12.2024 - 09.2025
Dog Day Care Attendant
Alberts groomers & Daycare
09.2024 - 09.2025
Cat care Assistant
Java whiskers
04.2023 - 06.2024
Cat care assistant
Lady dianhs cat cafe
03.2022 - 03.2023
Vet care assistant
Goddard veterinary group
01.2021 - 03.2022
Crew Member
Mcdonalds
10.2019 - 08.2020
Cattery Assistant
Rose cootage cattery
01.2017 - 10.2019
Retail Assistant
Catwalk pets & aquatics
02.2015 - 10.2017
NVQ Level 2 - Animal care and management
Capel Manor College