Natasha Argenio
Bury ,Greater Manchester
Summary
Detail-oriented professional with expertise in proofreading and editing, complemented by strong communication and IT skills. Demonstrates exceptional attention to detail and deadline management, ensuring high-quality results. Experienced in team management, fostering collaborative environments to achieve organisational goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Editorial assistant
Vellum Publishers
Manchester
11.2024 - Current
- Contributed creative ideas during brainstorming sessions leading to innovative content creation.
- Conducted thorough research for content accuracy and relevance.
- Improved manuscript quality by proofreading text and checking for grammatical errors.
- Proofread texts meticulously reducing instances of published errors.
- Streamlined workflow by organising office files and documents properly.
- Reviewed written material, ensuring alignment with publication standards.
- Drafted correspondence to authors, ensuring clear communication.
- Balanced workload efficiently to meet tight deadlines.
- Revised awkward phrasing to improve readability.
- Used software to mark-up content for swift communication with writing team.
Team Support
Tesco Superstore
Bury
11.2024 - Current
- Understood industry best practices to provide helpful, reliable team support.
- Collaborated with other managers to deliver cohesive, unified team support across multiple departments.
- Supported fellow team members during peak times-maintaining a positive work environment under pressure.
- Solved customer complaints for an improved store reputation.
- Managed till floats to maintain financial integrity.
- Ensured swift resolution of disputes, preserved positive workplace atmosphere.
- Coordinated breaks and lunches to maintain continuous coverage at tills.
- Supervised team of cashiers, upheld high standards of professionalism.
- Balanced cash registers, maintained accurate financial records.
- Scheduled staff shifts to ensure optimal coverage during peak hours.
- Developed rapport with customers through friendly interaction.
- Maintained clean and organised work area for efficient operation.
- Trained new staff members for enhanced productivity.
- Completed opening and closing procedures each day.
- Set sales goals and motivated team to meet them.
- Became knowledgeable about store products and mission statement.
Deputy manager
Aldi
Stretford, Trafford
10.2023 - 10.2024
- Achieved higher productivity with rigorous time management strategies.
- Provided guidance to junior staff, fostering professional growth and development.
- Managed daily operations for smooth running of the office.
- Utilised advanced software tools to automate routine tasks, increasing productivity.
- Addressed customer complaints promptly, improving customer satisfaction levels.
- Facilitated conflict resolution amongst employees, promoting a harmonious work environment.
- Collaborated with the store manager to achieve organisational goals.
- Enforced company policies for a safe and productive work environment.
- Supervised team members for optimal task completion.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
General assistant
Aldi
Stretford, Trafford
10.2021 - 10.2023
- Processed payments securely, safeguarding against fraud or discrepancies..
- Undertook general cleaning duties regularly, providing a pleasant shopping environment.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Worked on till operations efficiently reducing queues at the checkout.
- Provided top-quality customer service, resulting in high levels of customer satisfaction.
- Arranged displays attractively, enticing customers into the shop.
- Handled cash transactions accurately, enhancing financial integrity.
- Worked closely with team members to achieve collective goals and objectives.
- Kept up-to-date with store promotions to provide accurate information to customers.
Education
Bachelor of Arts - English and Creative Writing
Manchester Metropolitan University
Manchester 09.2017 - 06.2020
A-Levels - English Literature
Holy Cross College
Bury 09.2015 - 06.2017
Skills
- Proofreading
- Editing
- Communication
- Deadline management
- IT skills
- Attention to detail
- Team management
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Affiliations
- Games
- Reading
- Magic The Gathering
References
References available upon request.
Timeline
Editorial assistant
Vellum Publishers
11.2024 - Current
Team Support
Tesco Superstore
11.2024 - Current
Deputy manager
Aldi
10.2023 - 10.2024
General assistant
Aldi
10.2021 - 10.2023
Bachelor of Arts - English and Creative Writing
Manchester Metropolitan University
09.2017 - 06.2020
A-Levels - English Literature
Holy Cross College
09.2015 - 06.2017
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