Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Languages
References
Software
Timeline
Generic

Natalija Savenkova

Northwood

Summary

I am a results-oriented professional with extensive experience in payroll and people management, committed to improving policies and procedures to streamline payroll processes and optimize efficiency. My strong leadership capabilities and strategic approach have consistently driven success in both current and previous roles. I excel at clear and effective communication, ensuring relevant information is presented seamlessly to peers, management, and customers while fostering a collaborative and engaged team environment.

Equally adept at working independently or within a team, I bring exceptional management, organizational, and scheduling skills, enabling the successful delivery of multiple projects simultaneously.

Highly adaptable and intuitive, I have a proven ability to quickly understand new concepts, implement innovative solutions, and apply my skills effectively to achieve results in dynamic environments.

Overview

21
21
years of professional experience
2027
2027
years of post-secondary education

Work history

Payroll Supervisor

Hennes and Mauritz LTD
London
10.2019 - 12.2024
  • Managing 2 teams of 6-10 payroll professionals.
  • Securing payroll deadlines and payroll calculations compliance for multiple payrolls (6 payrolls per months for 8000-9000 employees)
  • End to end fast-paced payrolls run.
  • BACS and bookings verification, sign off and reconciliations
  • RTI procedures (FPS&EPS)
  • End of payroll checking and sign off
  • Facilitated smooth year-end closing activities including P60 distribution.
  • Reported on payroll activities for financial and operational recordkeeping and decision-making.
  • Liaising with HR, ER, Area teams, security, accounts and other departments.
  • Coordinated with HR department to ensure seamless integration of new hires into the payroll system and to streamline employee data.
  • Streamlined new starter tax codes verification and integration into payroll solution
  • Streamlined payroll procedures to improve efficiency and accuracy by creating and maintaining tools and processes to reduce manual input for new starters, leavers, contract changes, payroll queries etc.
  • Reduced errors in the payroll system through meticulous data entry and validation.
  • Maintained confidentiality of all payroll information as per Data Protection Act guidelines.
  • Prepared accurate monthly reports for senior management review using advanced Excel skills.
  • Assisted in budget planning.
  • Prepared ONS reports.
  • Managed employee records on database to maintain accuracy and updated information.
  • Audited time and attendance records, enhancing payroll accuracy.
  • Handled challenging situations with sensitivity and understanding.
  • Processing employee and 3rd party queries
  • Processed PAYE, NI and pension calculations
  • Statutory payments calculations
  • Managed pension scheme payments
  • Redundancy and settlement agreement payments
  • GAYE scheme management
  • AEO. Preparing AEO payments sheets for accounts
  • T&A data verification and integration.
  • Securing and maintaining team training and development.
  • Pay disputes
  • Conducting candidate interviews.
  • Other BAU.




Payroll Administrator

Hennes and Mauritz LTD
11.2011 - 10.2019
  • Fortnightly and monthly pay calculations
  • End to end payroll run for both payrolls
  • Collaborated with HR department for smooth onboarding and off-boarding procedures.
  • Managed timesheets, ensuring accurate reflection of employees' working hours.
  • Updated payroll records by tracking changes in exemptions, job status, and pay rates.
  • Streamlined communication lines between departments for efficient exchange of information about payroll matters.
  • Liaised with external agencies such as HMRC to ensure regulatory compliance.
  • Conducted spot checks on payrolls to assure accuracy before finalisation.
  • Handled challenging situations with sensitivity and understanding.
  • Promptly resolved payroll discrepancies, minimising disruptions for employees.
  • Created records for new starters and closed out files for terminated or resigned employees.
  • Completed accurate payroll calculations using manual or computerized systems.
  • BACS submission
  • Accounts booking
  • New starter processing
  • Checking and processing contracts received from HR system Success Factor People data
  • Liaise with the Area Teams and the stores management if any issues found to ensure employees’ wages are in line with their position, salary and grade
  • Statutory payments processing (SMP, SPP, SSP, etc)
  • Leaver processing including settlement agreements
  • Employees’ and 3rd party requests
  • Overpayments processing
  • PAYE, NIC, pension calculation
  • Emergency payments (CHAPS and Cash Advance Payments)
  • Mentoring/training peers and new starters
  • Helping stores to maintain and correct data on HR system People Data and T&A system Staff Planner
  • T&A data import
  • AEO set up and check
  • Reports/data import
  • Other BAU

Distribution Centre Assistant

Hennes and Mauritz LTD
01.2009 - 01.2011
  • Acted as Backup Team Leader, overseeing team planning, timekeeping, and task control.
  • Trained and briefed new starters on health and safety standards and workplace protocols.
  • Assisted in organizing and supervising teams during designer campaigns, ensuring efficient workflow.
  • Managed phone call requests and coordinated communication effectively.
  • Allocated, sorted, and processed flat and hang orders, ensuring accuracy and timely completion.
  • Handled stop orders, performed quality checks, and managed transfers with attention to detail.
  • Operated manual handling systems and steam tunnels in compliance with health and safety regulations.
  • Conducted picking tasks and addressed miscellaneous queries efficiently.
  • Provided first aid support as required.

Distribution Centre Supervisor

Entertainment UK
01.2006 - 01.2008
  • Managed a distribution picking/packing team of 22–30 members, ensuring high levels of efficiency, productivity, and adherence to company quality standards.
  • Organized special activities to enhance team engagement and operational performance.
  • Conducted induction and training programs for new team members, fostering rapid onboarding and integration.
  • Delivered health and safety briefings and training on Safe Systems of Work (SSOW) to maintain a safe working environment.
  • Oversaw department stock control management using computerized inventory systems to ensure accuracy and availability.
  • Handled and managed phone inquiries, ensuring clear communication and timely resolutions.
  • Prepared and processed orders for Parcelforce, Parceline, and international shipping.
  • Operated the Royal Mail Epro software for efficient mail handling and dispatch.
  • Utilized various systems and tools, including Mailbrain, Excel, Word, PowerPoint, and Lotus Notes, to streamline operations and maintain accurate records.
  • Performed packing, picking, scanning, and sorting of orders, ensuring all shipments met quality and deadline requirements.

Tourism Manager

Tourism agency Visveta
01.2004 - 01.2006
  • Managed and coordinated a team of 7–10 staff members, ensuring effective collaboration and task allocation.
  • Organized and facilitated business, individual, and group tours, including end-to-end sales and customer support.
  • Oversaw mini-bus rental services, ensuring smooth operations and customer satisfaction.
  • Developed and implemented advertising and promotional strategies to enhance brand visibility and attract clients.
  • Processed invoices with accuracy and adherence to financial protocols.
  • Provided travel insurance services, ensuring compliance with industry standards and client requirements.
  • Organized and facilitated internal and external meetings, ensuring seamless communication and productivity.
  • Maintained and updated databases using Microsoft Word and Excel, ensuring data accuracy and accessibility.
  • Prepared and delivered professional presentations utilizing Microsoft PowerPoint to support

Tourism Manager

Tourism agency Ekspres Turas
01.2004 - 12.2004
  • Sales of individual and group tours; Daily preparation of organizational documents (business letters, reports, memos, invitations and etc.); Processing Invoices; Handling incoming and outgoing post; Welcoming visitors; Responsible for sending faxes, e-mails, filling and archiving paperwork; other queries

Education

The Payroll Center training - PAYE, NI, Statutory payments

Regular HMRC, CIPP and the Payroll Centre webinars

Intermediate Excel Training - undefined

Certificate of attendance - Essential Additions to Payroll Basics

CIPP

Certificate of attendance - Introduction to PAYE and NIC

CIPP

Intermediate Excel Course - undefined

Reed Learning

Diploma Of Tourism And Hotel Administrator -

Vilnius College
01.2001 - 01.2004

Skills

  • People Management
  • Ethical conduct
  • Strategic planning
  • Process Management
  • Pension scheme management
  • End to end payroll run
  • RTI procedures
  • Knowledge in PAYE
  • Expertise in Microsoft office
  • BACS processing
  • Auto-Enrolment operations
  • HMRC regulations familiarity
  • Maintaining data privacy
  • GDPR compliance
  • Workflow coordination
  • Data analysis
  • Diplomatic communication
  • Leadership in diverse environments
  • Training and Development
  • Process Improvement
  • Cross functional collaboration
  • Time-management
  • Staff recruitment

Accomplishments

  • Paperless office project
  • GDPR data cleansing project
  • Payroll cycle time reduction
  • Changed payroll task management, input, and quality check method
  • Payroll online forms project: moved payroll queries, amended timesheets, sick absence reporting to online
  • Contributed to New Starter Checklist online declaration project and leaver files automated filing tool creation
  • Created following tools for the team: maternity leave processing tool, bank holiday pay calculation tool, Contract changes holiday audit tool, age effective pay rates checking tool, new starter processing tool, New Starter Checklist checking tool, Leaver processing tool
  • Simplified year end holiday and sickness process
  • Coordinating One Note Payroll Process notes project
  • Coordinated ACT payroll training program: general payroll knowledge increases from 60% to 85%

Affiliations

  • Travel;
  • Scuba diving

Languages

Russian
Native
Lithuanian
Native

References

References available upon request.

Software

  • Team Spirit (payroll solution)
  • SAP Success Factor
  • SAP VIM (vendor invoice management)
  • SAP GED (Global Employee Discount country admin)
  • Work Force One (T&A system)
  • Calabrio (T&A system)
  • Smart Recruiters
  • MS Office pack (Excel and PPT)
  • Office 365

Timeline

Payroll Supervisor

Hennes and Mauritz LTD
10.2019 - 12.2024

Payroll Administrator

Hennes and Mauritz LTD
11.2011 - 10.2019

Distribution Centre Assistant

Hennes and Mauritz LTD
01.2009 - 01.2011

Distribution Centre Supervisor

Entertainment UK
01.2006 - 01.2008

Tourism Manager

Tourism agency Visveta
01.2004 - 01.2006

Tourism Manager

Tourism agency Ekspres Turas
01.2004 - 12.2004

Diploma Of Tourism And Hotel Administrator -

Vilnius College
01.2001 - 01.2004

Intermediate Excel Training - undefined

Certificate of attendance - Essential Additions to Payroll Basics

CIPP

Certificate of attendance - Introduction to PAYE and NIC

CIPP

Intermediate Excel Course - undefined

Reed Learning

The Payroll Center training - PAYE, NI, Statutory payments

Regular HMRC, CIPP and the Payroll Centre webinars

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Natalija Savenkova