NATALIIA SHEVCHUK
Arbroath,Scotland
Summary
Reliable and compassionate individual with 20 years of customer service and management experience in the banking sector in Ukraine. I enjoy helping others and have personal experience supporting and caring for my grandmother, which strengthened my patience, empathy and understanding of the importance of providing respectful, person-centred care. I am eager to begin a career as a Care Assistant where I can positively differ in people's lives while continuing to develop my skills.
Overview
26
26
years of professional experience
8
8
years of post-secondary education
Work history
Production operative
Associated Seafoods UK
Arbroath, Scotland
2022.09 - 2026.04
- Operated machinery to meet daily production targets.
- Organised goods for dispatch to ensure timely deliveries.
- Improved safety standards through strict adherence to regulations.
- Collaborated with team members to meet project goals effectively. to complete the tasks effectively and in time
- Maintained clean work environment to support staff well-being.
Manager
JSC PRIVATBANK UKRAINE
Rivne, Ukraine
2000.01 - 2022.06
- Established performance goals for departments, leading to improved productivity levels at the bank.
- Organised team meetings to enhance communication and collaboration among staff.
- Cultivated strong relationships with clients to secure repeat business.
- Delivered high-quality products, resulting in increased customer satisfaction.
Education
SVQ Level 5 - English for Speakers of Other Languages
Dundee and Angus College
Arbroath 2023.08 - 2026.06
Master of Business Administration - Economics and management
Ukrainian Economic University
Rivne 1995.09 - 2000.06
Skills
- Teamwork
- Active listening
- Confidentiality management
- Time management
- Attention to detail
- Continuous learning
- Quality control
- Positive attitude
- Organised
- Compassionate care
- Emergency response readiness
PURPOSE
I seek employment in a company with an individual style, where I will be able to realise my potential by completing the set tasks for the result.
Languages
English
Intermediate
Ukrainian
Native
Russian
Fluent
Polish
Elementary
Timeline
SVQ Level 5 - English for Speakers of Other Languages
Dundee and Angus College
2023.08 - 2026.06
Production operative
Associated Seafoods UK
2022.09 - 2026.04
Manager
JSC PRIVATBANK UKRAINE
2000.01 - 2022.06
Master of Business Administration - Economics and management
Ukrainian Economic University
1995.09 - 2000.06