Natalie Jane Pickford

• Handle all matters within the Housing Management remit across the entire stock (currently at over 35,000 homes). To avoid repetition, please see the information contained within “Clarke Willmott” work history below.
• In-house Legal surgeries / assisting with decision making
• Internal projects – Projects I am involved in/lead on; Compliance lead (fire safety, gas safety, electrical testing), Lead policy and procedure review, cross department working and collaboration, training and development across the various teams, market rent and rent to home buy project, tenancy deposits,
• Internal training – developing and preparing the internal training for various teams within the organisation
• Attending all meetings when requested to assist with decision making. Providing support and advice to the executive team and senior leadership team.
• Advocating for change within Onward Homes. Taking part in vlogs/webinars
• Enhancing client/team relationships through effective communication and empathy.
• Providing a excellent service to all departments and providing advice to teams where collectively there is management of over 35,000 homes
• Supervising paralegals and line management

• Civil Litigation -Case management from initial review and advice to conclusion of the matter,

• ASB, breach of tenancy and common law Injunctions, for access, repairs, condition of property, health and safety and unauthorised pets.

• Claim for Possession against tenants, trespassers, former tenants holding over, failed successors.

• Advocacy – Attendance at various Courts throughout the UK, conducting own advocacy

• Liaising and negotiating with Clients, Counsel, and opponent Solicitors and their Counsel.

• Drafting, including but not limited to, Claim Forms, Particulars of Claim, Defences and Replies to Counterclaims, Policies and Procedures, Contracts, Tenancy Agreements, Licence Agreements, Injunction Applications, Part 7 & 8 Claims, Application Notices, Committal applications, Directions, Orders for the Court, Scott Schedules, Witness Statements.

• Providing supervision

• Providing formal advice on any housing/tenancy management issues, including Tenancy Agreement/Contract/lease/Management agreement reviews

• Attendance at client meetings and legal surgeries/advice seminars

• Delivering training both internally and externally also delivering national training to numerous registered providers of social housing

• Costs negotiation

• Appeals of Judgement / Applications for strike out / summary Judgement

• Disrepair

• Teach on the Law Undergraduate degree (Current modules - W112 – Civil Justice and Tort Law) and W250 - Evidence Law) including but not limited to;
• Civil and Criminal liability / sanctions / remedies
• Negligence, nuisance - all aspects of Tort Law
• All aspects of evidence law
• Presentation of evidence and how to apply and handle evidence
• Human Rights
• Judicial reasoning
• Court systems
• Tribunals
• Legal Persons
• Interpretation and application of legislation
• Student journey and reflections
• Student skills – legal research, essay writing, problem questions.
• Providing guidance and marking of all student coursework / assignments and end of year assessments throughout the course.
• Providing students with a behind the scenes look at the role of a solicitor. Deliver webinars on a variety of topics to assist with the promotion and confidence of students

• Including a secondment at West Lancashire Borough Council within their legal team during training contract
• Manage own caseload
• Advocacy - Attendance at Court throughout the UK
• Civil Case management from initial review and advice to conclusion of matter
• Drafting, including but not limited to, Claim Forms, Particulars of Claim, Defences and Replies to Counterclaims, Policies and Procedures, Contracts, Tenancy Agreements, Licence Agreements, Injunction Applications, Part 7 & 8 Claims, Application Notices, Committal applications, Directions, Orders for the Court, Scott Schedules, Witness Statements
• Providing formal advice on any housing/tenancy management issues, including Tenancy Agreement/Contract reviews
• Delivering training both internally and externally
• Appeals of Judgement
• Attendance at client meetings / legal surgeries
• During my secondment at West Lancashire Borough Council I dealt with licensing queries, employment matters and contract disputes.

• Managing estates equating to over 650 properties in North Manchester; the housing stock being approximately 12,500.
• Managing all aspects of Anti-Social Behaviour (ASB) - Interviewing both victims and perpetrators of ASB, drafting witness statements, preparing cases to be taken to court.
• Preparing risk assessments and assisting with decision making to help colleagues.
• Dealing with all aspects of housing management, including breaches of tenancy, succession, exchanges, assignment, hoarding, making appropriate referrals, engagement with tenants and residents. Providing appropriate support to tenants.
• Working closely with other departments/teams
• Undertaking estate visits and walkabouts. Involved in community events and receiving tenant feedback.
• Manage legal cases
• Working closely with Greater Manchester Police Force and other partner agencies. Attending MARAC and safeguarding meetings.

• Mentoring school aged students; guiding them along their pathway to higher education.
• Attending schools to provide mentoring sessions to students.

• (Temporary full time work during University term breaks). Companies included: Slater Heelis Collier Littler Solicitors and Lamborghini Manchester