Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Natalie Wheeler

Waltham Cross,Hertfor

Summary

Experienced Professional in Community Equipment within Adult Social Care for over 20 years. Skilled in vendor negotiation, inventory control, and cost reduction strategies. Capable of driving operational improvements and ensuring seamless business processes. Excellent reputation for resolving problems and improving customer satisfaction whilst demonstrating excellent organisational skills coupled with keen attention to detail.

Overview

23
23
years of professional experience
5
5
years of post-secondary education

Work history

Procurement & Project Support Officer

London Borough of Enfield
Enfield, Middlesex
04.2005 - Current
  • Negotiated pricing for Disability/Mobility Equipment and accessories budget of £1.3 Million per annum, from vendors to secure optimal pricing and keep costs low.
  • Monitored delivery progress and contacted clients and suppliers to minimise delivery delays.
  • Collaborated with warehouse team, ensuring correct storage of received goods.
  • Managed supplier relationships for improved service delivery.
  • Processed purchase orders with speed and accuracy to ensure timely delivery of goods.
  • Processed invoices, Checked Invoices against purchase orders, preventing financial discrepancies.
  • Prepared regular reports on purchasing activities to assist management decisions.
  • Accurately anticipated future customer demand through predictive analysis of historical data.
  • Kept up-to-date knowledge and complied with purchasing and contracting regulations.
  • Streamlined processes, Created Training Manuals, Implementing Training to improve and optimise office operations.
  • Responded promptly to client queries, boosting customer satisfaction levels.
  • Established effective working relationships with stakeholders for smooth project progression.
  • Worked closely with the Project Manager to define objectives, leading to clear guidelines.
  • Delivered high-quality results within budget and timeframe targets.
  • Analysed data and information to identify issues and create tailored solutions.
  • Provided essential administrative support during peak periods, facilitating smoother operation.
  • Coordinated project tasks, ensuring timely completion.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Handled high-volume telephone and email enquiries to minimise backlogs.

Operations & Fleet Manager

AAV Global Ltd
Ware, Hertforshire
04.2002 - 01.2004

Education

GCSEs - Core Subjects English, Maths & Science plus other taken Options

Cheshunt School
Cheshunt, Hertfordshire
09.1990 - 06.1995

Skills

  • Strong IT
  • Customer service excellence
  • Workforce training
  • Analytical-thinking
  • Logistical planning
  • Data review and analysis
  • Organised and efficient
  • Supply chain coordination
  • Invoicing
  • Project coordination
  • Negotiation
  • Relationship-building
  • Administrative procedures
  • Quality control measures
  • Productivity improvement

Affiliations

  • Avid reader who takes an interest in soaking up knowledge
  • Spending time in Nature
  • Attending regular Wellness Classes

Accomplishments

    Specifically Selected to Work alongside Department of Health for the National Role out of Transforming Community Service Prescriptions Model and Pilot. Member of National Board for creating and implementing Equipment Specifications.

References

References available upon request.

Timeline

Procurement & Project Support Officer

London Borough of Enfield
04.2005 - Current

Operations & Fleet Manager

AAV Global Ltd
04.2002 - 01.2004

GCSEs - Core Subjects English, Maths & Science plus other taken Options

Cheshunt School
09.1990 - 06.1995

Similar Profiles

Create profile
Natalie Wheeler