Summary
Overview
Work history
Education
Timeline
Generic

Natalie Webb

Birmingham,United Kingdom

Summary

I am a hardworking professional seeking to work for a successful organization where I can expand on my current skills and abilities. I am honest, dependable, hardworking, and trustworthy. I work well both independently and as part of a team, and I can work on my own initiative. I am empathetic, resilient, and have a strong desire to help people, so a position in that field would be ideal.

Overview

14
14
years of professional experience

Work history

Volunteer Youth Mentor

CGL Youth Offending Service
Birmingham
01.2023 - 01.2025
  • Supported young people in the youth justice system, guiding them towards positive life choices and reducing reoffending.
  • Collaborated with multi-agency teams to develop and implement holistic support plans.
  • Conducted assessments to create personalized intervention strategies addressing needs, risks, and strengths.
  • Provided advocacy and support in accessing education, employment, and housing services, and worked with families to strengthen dynamics.

Domestic violence counsellor Volunteer

Womens Aid
Birmingham
03.2018 - 07.2022
  • Provided emotional support and a listening ear to women and children experiencing domestic violence.
  • Assisted in delivering outreach services, including providing information on available resources and support options.
  • Helped facilitate workshops and support groups aimed at empowerment, safety planning, and building confidence.
  • Supported women in accessing legal, housing, and healthcare services, ensuring their needs were met.
  • Contributed to maintaining a safe and welcoming environment by adhering to safeguarding protocols and confidentiality standards.

Support worker

Greenleaf Housing
Birmingham
03.2020 - 02.2022
  • Provided personalized support to adults in supported housing, promoting independence and enhancing quality of life.
  • Developed and implemented individualized support plans, regularly reviewing progress and adjusting goals.
  • Managed crises and de-escalated situations using conflict resolution skills, ensuring a safe environment.
  • Collaborated with multidisciplinary teams and advocated for residents, ensuring their rights and preferences were upheld.

Sales Executive

BT Local Business
Birmingham
01.2015 - 05.2018
  • Provided emotional support and a listening ear to women and children experiencing domestic violence.
  • Assisted in delivering outreach services, including providing information on available resources and support options.
  • Helped facilitate workshops and support groups aimed at empowerment, safety planning, and building confidence.
  • Supported women in accessing legal, housing, and healthcare services, ensuring their needs were met.
  • Contributed to maintaining a safe and welcoming environment by adhering to safeguarding protocols and confidentiality standards.

Recruitment consultant

Fabian Recruitment Services
Telford
03.2014 - 07.2015
  • Managed the full recruitment process for HGV lorry drivers, including sourcing, screening, and placing candidates.
  • Developed and maintained strong relationships with logistics and transportation companies to provide tailored recruitment solutions.
  • Sourced qualified candidates using industry job boards, social media, and referrals.
  • Verified candidate qualifications, ensuring compliance with necessary HGV licenses, CPC certifications, and clean driving records.
  • Conducted interviews and assessments focused on driving experience, road safety knowledge, and vehicle handling skills.
  • Created targeted job advertisements to attract suitable candidates based on license types, experience, and location.

Legal Quote Advisor

1st Property Lawyers
Leicester
10.2010 - 06.2014
  • Conducted initial consultations with potential clients, explaining services and answering inquiries about conveyancing.
  • Generated accurate quotes for legal services related to property transactions, ensuring clarity and transparency.
  • Converted inquiries into clients by effectively communicating the benefits of the firm’s services, increasing revenue.
  • Maintained regular communication with clients, addressing concerns and ensuring smooth onboarding.
  • Monitored market trends and competitor pricing to provide competitive and attractive quotes.
  • Collaborated with conveyancers, legal assistants, and sales teams to ensure a seamless transition and compliance with legal standards.

Education

Bachelor of Arts - Criminology

Birmingham Newman University
Birmingham
09.2021 -

GCSEs -

Colmers Farm School
Birmingham
09.1994 - 05.1999

Timeline

Volunteer Youth Mentor

CGL Youth Offending Service
01.2023 - 01.2025

Bachelor of Arts - Criminology

Birmingham Newman University
09.2021 -

Support worker

Greenleaf Housing
03.2020 - 02.2022

Domestic violence counsellor Volunteer

Womens Aid
03.2018 - 07.2022

Sales Executive

BT Local Business
01.2015 - 05.2018

Recruitment consultant

Fabian Recruitment Services
03.2014 - 07.2015

Legal Quote Advisor

1st Property Lawyers
10.2010 - 06.2014

GCSEs -

Colmers Farm School
09.1994 - 05.1999

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