Natalie Webb
Birmingham,United Kingdom
Summary
I am a hardworking professional seeking to work for a successful organization where I can expand on my current skills and abilities. I am honest, dependable, hardworking, and trustworthy. I work well both independently and as part of a team, and I can work on my own initiative. I am empathetic, resilient, and have a strong desire to help people, so a position in that field would be ideal.
Overview
14
14
years of professional experience
Work history
Volunteer Youth Mentor
CGL Youth Offending Service
Birmingham
2023.01 - 2025.01
- Supported young people in the youth justice system, guiding them towards positive life choices and reducing reoffending.
- Collaborated with multi-agency teams to develop and implement holistic support plans.
- Conducted assessments to create personalized intervention strategies addressing needs, risks, and strengths.
- Provided advocacy and support in accessing education, employment, and housing services, and worked with families to strengthen dynamics.
Domestic violence counsellor Volunteer
Womens Aid
Birmingham
2018.03 - 2022.07
- Provided emotional support and a listening ear to women and children experiencing domestic violence.
- Assisted in delivering outreach services, including providing information on available resources and support options.
- Helped facilitate workshops and support groups aimed at empowerment, safety planning, and building confidence.
- Supported women in accessing legal, housing, and healthcare services, ensuring their needs were met.
- Contributed to maintaining a safe and welcoming environment by adhering to safeguarding protocols and confidentiality standards.
Support worker
Greenleaf Housing
Birmingham
2020.03 - 2022.02
- Provided personalized support to adults in supported housing, promoting independence and enhancing quality of life.
- Developed and implemented individualized support plans, regularly reviewing progress and adjusting goals.
- Managed crises and de-escalated situations using conflict resolution skills, ensuring a safe environment.
- Collaborated with multidisciplinary teams and advocated for residents, ensuring their rights and preferences were upheld.
Sales Executive
BT Local Business
Birmingham
2015.01 - 2018.05
- Provided emotional support and a listening ear to women and children experiencing domestic violence.
- Assisted in delivering outreach services, including providing information on available resources and support options.
- Helped facilitate workshops and support groups aimed at empowerment, safety planning, and building confidence.
- Supported women in accessing legal, housing, and healthcare services, ensuring their needs were met.
- Contributed to maintaining a safe and welcoming environment by adhering to safeguarding protocols and confidentiality standards.
Recruitment consultant
Fabian Recruitment Services
Telford
2014.03 - 2015.07
- Managed the full recruitment process for HGV lorry drivers, including sourcing, screening, and placing candidates.
- Developed and maintained strong relationships with logistics and transportation companies to provide tailored recruitment solutions.
- Sourced qualified candidates using industry job boards, social media, and referrals.
- Verified candidate qualifications, ensuring compliance with necessary HGV licenses, CPC certifications, and clean driving records.
- Conducted interviews and assessments focused on driving experience, road safety knowledge, and vehicle handling skills.
- Created targeted job advertisements to attract suitable candidates based on license types, experience, and location.
Legal Quote Advisor
1st Property Lawyers
Leicester
2010.10 - 2014.06
- Conducted initial consultations with potential clients, explaining services and answering inquiries about conveyancing.
- Generated accurate quotes for legal services related to property transactions, ensuring clarity and transparency.
- Converted inquiries into clients by effectively communicating the benefits of the firm’s services, increasing revenue.
- Maintained regular communication with clients, addressing concerns and ensuring smooth onboarding.
- Monitored market trends and competitor pricing to provide competitive and attractive quotes.
- Collaborated with conveyancers, legal assistants, and sales teams to ensure a seamless transition and compliance with legal standards.
Education
Bachelor of Arts - Criminology
Birmingham Newman University
Birmingham 2021.09 -
GCSEs -
Colmers Farm School
Birmingham 1994.09 - 1999.05
Timeline
Volunteer Youth Mentor
CGL Youth Offending Service
2023.01 - 2025.01
Bachelor of Arts - Criminology
Birmingham Newman University
2021.09 -
Support worker
Greenleaf Housing
2020.03 - 2022.02
Domestic violence counsellor Volunteer
Womens Aid
2018.03 - 2022.07
Sales Executive
BT Local Business
2015.01 - 2018.05
Recruitment consultant
Fabian Recruitment Services
2014.03 - 2015.07
Legal Quote Advisor
1st Property Lawyers
2010.10 - 2014.06
GCSEs -
Colmers Farm School
1994.09 - 1999.05