Highly skilled professional with expertise in analytical risk assessment, trauma-informed care, and conflict resolution. Demonstrates exceptional communication abilities and excels in multidisciplinary teamwork to deliver effective case management solutions. Adept at fostering collaborative environments and addressing complex challenges with a focus on achieving optimal outcomes.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Qualified Probation Officer
HMPPS
Cwmbran, Torfaen County Borough
2015.02 - Current
Managed high risk caseloads for supervision and implementation of court orders following sentencing.
Conducted and designed 121 sessions individually bespoke to each person on probation to address needs - i.e rehabilitation, job searching, disclosure, victim empathy, domestic violence, managing emotions and anger.
Collaborated with multidisciplinary teams to ensure comprehensive support services.
Ensured compliance with court orders by performing regular home visits.
Produced progress reports, providing updates on probationer's status and behaviour change.
Prepared court reports, aiding in fair sentencing decisions.
Conducted risk assessments to facilitate safe community reentry.
Provided emotional support to families of those on probation, fostering a more supportive environment for reform.
Maintained detailed case notes, enhancing data tracking efficiency.
Referred individuals to supportive resources such as substance abuse treatment programs, enhancing their recovery journey.
Developed tailored behavioural modification plans to address offending patterns.
Offered crisis intervention services during emergencies or stressful situations.
Addressed probation violations, maintaining public safety and order.
Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
Served as court liaison by attending court hearings and presenting reports and recommendations.
Determined appropriate supervision levels by conducting risk and needs assessments.
Attended regular training and supervision workshops for improved service user support.
Provided mental health support to service users, as well as signposting community resources and local charities.
Seconded Youth Justice Worker
HMPPS
Newport, Newport
2025.09 - 2026.02
See role and responsibility outlined for Monmouthshire Youth Service.
This was a seconded position shared 50/50 between Newport and Monmouthshire performing the same role in 2 areas.
Seconded Youth Justice Worker
HMPPS
Monmouth, Monmouthshire
2024.02 - 2026.02
Led restorative justice programmes that encouraged empathy and understanding among young offenders.
Developed care plans for improved youth rehabilitation.
Participated in court proceedings to advocate for fair treatment of juveniles involved in legal issues.
Provided crisis intervention at times of emergency, ensuring safety and well-being of all involved parties.
Enhanced community safety with consistent monitoring of youth behaviour.
Supported family interventions, leading to improved domestic environments for troubled youths.
Conducted risk assessments to ensure child protection.
Engaged with multi-agency teams to aid efficient service delivery.
Regularly updated case files, maintaining accurate records and aiding informed decision making.
Supported young offenders in their journey towards reintegration into society by providing educational guidance and support.
Collaborated on development of individualised behavioural management plans, resulting in fewer incidents of negative behaviour from youths under supervision.
Managed conflict effectively within a high-stress environment, promoting peace and stability.
Mentored young people to correct behaviour and prevent reoffending.
Education
Bachelor of Science - Criminology and Social Policy
Swansea University
2006.09 - 2009.07
Bachelor of Arts - Probation Studies
Portsmouth University
Portsmouth
2015.09 - 2017.07
Skills
Analytical Risk Assessment
Trauma-informed care
Exceptional communicator
Multidisciplinary teamwork
Conflict Resolution
Case Management
Affiliations
Avid Reader
Beginner Golfer
Languages
British Sign Language
Elementary
Timeline
Seconded Youth Justice Worker
HMPPS
2025.09 - 2026.02
Seconded Youth Justice Worker
HMPPS
2024.02 - 2026.02
Bachelor of Arts - Probation Studies
Portsmouth University
2015.09 - 2017.07
Qualified Probation Officer
HMPPS
2015.02 - Current
Bachelor of Science - Criminology and Social Policy
Senior Associate at Price Waterhouse Coopers Service Delivery Center (Kolkata) Pvt. Ltd.Senior Associate at Price Waterhouse Coopers Service Delivery Center (Kolkata) Pvt. Ltd.