Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Natalie Turner

Cwmbran,Torfaen County Borough

Summary

Highly skilled professional with expertise in analytical risk assessment, trauma-informed care, and conflict resolution. Demonstrates exceptional communication abilities and excels in multidisciplinary teamwork to deliver effective case management solutions. Adept at fostering collaborative environments and addressing complex challenges with a focus on achieving optimal outcomes.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work history

Qualified Probation Officer

HMPPS
Cwmbran, Torfaen County Borough
2015.02 - Current
  • Managed high risk caseloads for supervision and implementation of court orders following sentencing.
  • Conducted and designed 121 sessions individually bespoke to each person on probation to address needs - i.e rehabilitation, job searching, disclosure, victim empathy, domestic violence, managing emotions and anger.
  • Collaborated with multidisciplinary teams to ensure comprehensive support services.
  • Ensured compliance with court orders by performing regular home visits.
  • Produced progress reports, providing updates on probationer's status and behaviour change.
  • Prepared court reports, aiding in fair sentencing decisions.
  • Conducted risk assessments to facilitate safe community reentry.
  • Provided emotional support to families of those on probation, fostering a more supportive environment for reform.
  • Maintained detailed case notes, enhancing data tracking efficiency.
  • Referred individuals to supportive resources such as substance abuse treatment programs, enhancing their recovery journey.
  • Developed tailored behavioural modification plans to address offending patterns.
  • Offered crisis intervention services during emergencies or stressful situations.
  • Addressed probation violations, maintaining public safety and order.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
  • Served as court liaison by attending court hearings and presenting reports and recommendations.
  • Determined appropriate supervision levels by conducting risk and needs assessments.
  • Attended regular training and supervision workshops for improved service user support.
  • Provided mental health support to service users, as well as signposting community resources and local charities.

Seconded Youth Justice Worker

HMPPS
Newport, Newport
2025.09 - 2026.02

See role and responsibility outlined for Monmouthshire Youth Service.

This was a seconded position shared 50/50 between Newport and Monmouthshire performing the same role in 2 areas.

Seconded Youth Justice Worker

HMPPS
Monmouth, Monmouthshire
2024.02 - 2026.02
  • Led restorative justice programmes that encouraged empathy and understanding among young offenders.
  • Developed care plans for improved youth rehabilitation.
  • Participated in court proceedings to advocate for fair treatment of juveniles involved in legal issues.
  • Provided crisis intervention at times of emergency, ensuring safety and well-being of all involved parties.
  • Enhanced community safety with consistent monitoring of youth behaviour.
  • Supported family interventions, leading to improved domestic environments for troubled youths.
  • Conducted risk assessments to ensure child protection.
  • Engaged with multi-agency teams to aid efficient service delivery.
  • Regularly updated case files, maintaining accurate records and aiding informed decision making.
  • Supported young offenders in their journey towards reintegration into society by providing educational guidance and support.
  • Collaborated on development of individualised behavioural management plans, resulting in fewer incidents of negative behaviour from youths under supervision.
  • Managed conflict effectively within a high-stress environment, promoting peace and stability.
  • Mentored young people to correct behaviour and prevent reoffending.

Education

Bachelor of Science - Criminology and Social Policy

Swansea University
2006.09 - 2009.07

Bachelor of Arts - Probation Studies

Portsmouth University
Portsmouth
2015.09 - 2017.07

Skills

  • Analytical Risk Assessment
  • Trauma-informed care
  • Exceptional communicator
  • Multidisciplinary teamwork
  • Conflict Resolution
  • Case Management

Affiliations

  • Avid Reader
  • Beginner Golfer

Languages

British Sign Language
Elementary

Timeline

Seconded Youth Justice Worker

HMPPS
2025.09 - 2026.02

Seconded Youth Justice Worker

HMPPS
2024.02 - 2026.02

Bachelor of Arts - Probation Studies

Portsmouth University
2015.09 - 2017.07

Qualified Probation Officer

HMPPS
2015.02 - Current

Bachelor of Science - Criminology and Social Policy

Swansea University
2006.09 - 2009.07
Natalie Turner