Natalie Thomas
Church Village,Pontypridd
Summary
I am a patient, flexible, and supportive team player who enjoys building positive relationships and helping others succeed. Highly skilled at understanding people's needs and motivations, I bring a warm, friendly, and conscientious approach to my work. I value preparation and organisation, ensuring tasks are completed effectively and to a high standard. Open-minded, curious, and insightful, I enjoy learning new things, solving problems creatively, and contributing fresh ideas. I thrive in collaborative environments where I can support colleagues while working towards shared goals.
Overview
26
26
years of professional experience
Work history
Finance Officer
Cadarn Housing Group
Cardiff, Rhondda Cynon Taf
10.2023 - Current
- Invoice processing, payment runs, supplier management, reconciliations, excellent record keeping,
- Attention to detail, strong numeracy skills, excellent communication.
- IT proficient, able to manage a high volume of work and meet deadlines.
- Process staff expenses and reconcile credit card expenditure.
Finance administrator
Cadarn Housing Group
Cardiff , Rhondda Cynon Taf
06.2017 - 03.2023
- Support the entire Finance team to ensure the smooth running of the department.
- Monitor inbox, responsible for setting up meetings and taking minutes
- Process staff expense claims
- Banking
- Maintain suppliers database in line with relevant policies and procedures.
- Ensure that all filing and archiving is up to date.
School administrative officer
St Michael’s RC Primary School
Pontypridd , Rhondda Cynon Taf
10.2014 - 06.2017
- Ensured smooth running of school office, offering administrative and organisational support.
- Organised fun and interesting school trips, reconciling cash and cheque payments.
- First point of contact with visitors to the school.
- Dealt with face -to-face and telephone queries efficiently and politely.
Cabin crew member
British Midland
London, City of London
02.2000 - 05.2008
- Provided excellent service to passengers whilst ensuring their comfort and safety.
- Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.
- Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.
- Maintained composure under pressure while handling multiple responsibilities on flights resulting in high-quality service delivery.
- Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
- Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
Education
Bachelor of Arts - Spanish/Public Media
Trinity and all Saints College, University of Leeds
Leeds 09/1994 - 07/1998
A-Levels - English, Spanish, Theatre Studies
Gumley House Convent School
Isleworth, Hounslow 09/1992 - 07/1994
Skills
- Excellent communication skills
- Time management proficiency
- Invoice processing
- Microsoft Excel
- Accounting software proficiency
- Accounts Payable payment runs
- Expense monitoring and credit card reconciliation
- Flexibility in task handling
- Calendar scheduling
- Filing systems knowledge
- Attention to Detail
Affiliations
- Cooking, baking, gardening, restoring old furniture and live music.
Accomplishments
Integral part of a team that achieved a QED award for our company. (Quality in Equality and Diversity)
Helped set up a Dementia Support initiative- I recognised that staff may need extra support at work whilst caring for loved ones with Dementia.
Assisted in implementing a new, effective credit card system and delivered training for its use.
Languages
Spanish
Fluent
References
References available upon request.
Timeline
Finance Officer
Cadarn Housing Group
10.2023 - Current
Finance administrator
Cadarn Housing Group
06.2017 - 03.2023
School administrative officer
St Michael’s RC Primary School
10.2014 - 06.2017
Cabin crew member
British Midland
02.2000 - 05.2008
Bachelor of Arts - Spanish/Public Media
Trinity and all Saints College, University of Leeds
09/1994 - 07/1998
A-Levels - English, Spanish, Theatre Studies
Gumley House Convent School
09/1992 - 07/1994