Natalie Morris

Supervised midday activities, ensuring safety and engagement for students.
Volunteered to support children in reading, fostering confidence and literacy skills.
Pursued online qualification as teaching assistant to enhance educational support capabilities.
Served as supply teaching assistant for two and a half years, providing consistent classroom assistance.
Completed Understanding SEN course to effectively address diverse learning needs.
Finished speech and language therapy course to aid communication development in children.
Acquired training in drawing and talking therapy to facilitate emotional expression in a supportive manner.

DBS checked and trained in first aid.
Sought new opportunities to positively impact lives while balancing family commitments.

• Delivered exceptional customer service, resulting in recognition in company newsletter.
  Engaged effectively with customers to address needs and enhance satisfaction.
  Maintained a flexible work schedule within local area to support family commitments.

• Updated store reports, including health checks and contact lens management.
• Served customers while maintaining and updating patient records.
• Ordered lenses to ensure daily operational efficiency.
• Submitted weekly NHS reports for sight tests and vouchers.
• Recognised in company newsletter for exceptional customer service delivery.
• Managed dual roles at Specsavers Cowley and Witney, transitioning to full-time at Witney.
• Trained successor at Cowley while overseeing continuity of operations.
• Led computer system changeover, ensuring seamless implementation without disrupting service.

• Supported daily operations, including appointment scheduling and lens ordering.
  Maintained fully stocked trial banks to guarantee client availability.
  Managed reports and updated customer records to improve data accuracy.
  Oversaw department during staff absences, ensuring seamless service continuity.
  Covered reception during peak lunch periods to ensure efficient service delivery.
  Collaborated with store administrator on banking tasks for operational efficiency.

• Delivered exceptional customer service to enhance client satisfaction.
  Managed weekly deliveries to ensure timely stock replenishment.
  Maintained cleanliness and organisation of shop floor to create welcoming environment.

• Supervised 15 to 25 children aged five to eleven years from 3.30 to 6pm.
  Organised engaging activities to promote children's development and enjoyment.
  Prepared nutritious evening snacks for children while ensuring safety.