Natalie Landry
Morriston ,Swansea
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Compassionate and dedicated individual with strong commitment to providing exceptional care and support. Demonstrates excellent communication and interpersonal skills, combined with ability to handle challenging situations with patience and understanding.
Offering strong interpersonal and communication skills, combined with caring and empathetic nature. Knowledgeable about creating comfortable and supportive environments for individuals in need. Ready to use and develop skills in empathy, communication, and support .
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
10
10
years of professional experience
Work History
Care worker
I -Care
Swansea, Swansea
02.2024 - Current
- Delivered compassionate care / end-of-life care to unwell/terminally ill clients
- Supported patients with mobility issues within their own home , daily routines , personal care
- Prompting independence where needed
- Managed household chores,
- Administered prescribed medication on schedule; optimised treatment effectiveness without any missed doses or overdose incidents occurring under my watchful eye and careful handling methods adopted throughout tenure at previous facility roles held within this sector before transitioning into current position as Care Worker today!.
- Provided emotional support to patients, improved mental well-being.
- Assisted in meal preparation to ensure proper nutrition.
- Assisted with personal care tasks such as bathing, dressing and toileting-maintained dignity and respect at all times.
- Administered medication with rigorous planning and recordkeeping.
- Followed safe lifting and driving practices to achieve highest level of client safety.
Food delivery driver
Dominoes
Morriston , Swansea
09.2021 - 12.2021
- Successfully handled multiple orders simultaneously without compromising service levels.
- Maintained excellent hygiene whilst handling customers' orders.
- Coordinated with kitchen staff, streamlining the delivery process.
- Demonstrated punctuality by always arriving at work on time.
- Worked flexible hours including weekends and holidays to meet business requirements.
- Followed traffic laws consistently to promote safety on roads.
- Ensured proper food storage during transportation, maintaining quality standards.
- Checked food and drink orders for accuracy before leaving restaurant.
- Completed deliveries with smile and patient, personalised service.
Community care worker
Caremark
Swansea
06.2021 - 12.2021
- Assisted with daily living activities to improve quality of life.
- Respected cultural beliefs and practices whilst delivering personalised care services.
- Prepared nutritious meals for improved physical health of clients.
- Upheld high standards of confidentiality regarding sensitive personal information about clients.
- Administered medication, enhancing health status of patients.
- Improved patient well-being by providing consistent emotional support.
- Documented daily care activities to provide comprehensive patient records.
- Offered palliative care to patients with serious and terminal illnesses.
- Prepared and served healthy, nutritious meals, taking into account any special dietary needs and personal preferences.
- Implemented infection control measures, prioritising the health and safety of clients.
- Reported on clients' progress to evaluate service impact.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
Domestic gym cleaner
Simply leisure
Morriston , Swansea
07.2021 - 11.2021
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Implemented sanitation procedures with industrial cleaning equipment in factory settings.
- Secured premises at end of shift, ensuring safety of all areas.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Safely stored cleaning solutions, equipment and chemicals.
- Restocked, refreshed and sanitised bathroom facilities.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
Community care worker
Swansea bay care
, Swansea
01.2019 - 05.2019
- Upheld high standards of confidentiality regarding sensitive personal information about clients.
- Assisted with daily living activities to improve quality of life.
- Maintained cleanliness and orderliness of patient homes for a healthier living environment.
- Respected cultural beliefs and practices whilst delivering personalised care services.
- Administered medication, enhancing health status of patients.
- Improved patient well-being by providing consistent emotional support.
- Documented daily care activities to provide comprehensive patient records.
- Prepared nutritious meals for improved physical health of clients.
- Provided assistance with personal care and hygiene tasks, maintaining respect and sensitivity throughout.
Community care worker
RSD Care
, Swansea
06.2018 - 01.2019
- Upheld high standards of confidentiality regarding sensitive personal information about clients.
- Assisted with daily living activities to improve quality of life.
- Respected cultural beliefs and practices whilst delivering personalised care services.
- Administered medication, enhancing health status of patients.
- Improved patient well-being by providing consistent emotional support.
- Monitored patient condition, timely reporting changes to healthcare professionals.
- Documented daily care activities to provide comprehensive patient records.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Delivered personal care to service users, from housekeeping to shopping and meal preparation.
- Offered palliative care to patients with serious and terminal illnesses.
Mental health support worker
M and D care
, Swansea
06.2017 - 12.2018
- Assisted service users by providing emotional and practical support.
- Supported individuals to improve their wellbeing with weekly goal-setting sessions.
- Provided daily living assistance, promoting independent behaviour.
- Administered medication and treatment for patients.
- Listened to clients' current struggles to signpost relevant support.
Medical records clerk
Vocational education
, Swansea
09.2015 - 06.2016
- Managed patient records efficiently by methodically filing and retrieving medical documents.
- Processed patient admission forms, ensuring timely registration.
- Aided in clinical audits by providing relevant medical records swiftly.
- Coordinated closely with administrative staff to secure necessary documentation.
- Updated electronic health records system regularly for accuracy.
- Ensured data privacy and confidentiality with diligent record handling.
- Respected patients' rights by maintaining confidentiality and abiding by the Data Protection Act 2018.
- Performed volume data entry, inputting patient records into medical systems.
- Processed records in secure storage areas and systems to prevent unauthorised access.
- Updated patient healthcare records and scanned and attached documents to support modifications.
- Managed large volumes of case notes using computerised tracking and filing systems.
Education
NVQ Level 2 - Business Administration
Open university OCR
Swansea06.2016
Skills
- Safeguarding knowledge
- Sensitivity and understanding
- Flexible and open to change
- Patience and ability to remain calm in stressful situations
- Empathy and compassion
- Keen learner
- Team Leadership
- Personal care assistance
- Disability Care
- Time keeping
- Punctual
- Valid DBS
- Excellent Communication skills
Timeline
Care worker
I -Care
02.2024 - Current
Food delivery driver
Dominoes
09.2021 - 12.2021
Domestic gym cleaner
Simply leisure
07.2021 - 11.2021
Community care worker
Caremark
06.2021 - 12.2021
Community care worker
Swansea bay care
01.2019 - 05.2019
Community care worker
RSD Care
06.2018 - 01.2019
Mental health support worker
M and D care
06.2017 - 12.2018
Medical records clerk
Vocational education
09.2015 - 06.2016
NVQ Level 2 - Business Administration
Open university OCR
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