Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Natalie Katie Meadows

Summary

Highly motivated, administrative and detail-oriented Secretary/PA with a proven ability to prioritise, multitask, and drive projects to successful completion. Experienced in managing extensive office operations and personnel organisation, ensuring efficiency and productivity. Adept at front office management, fostering strong relationships with both team members and clients to enhance workflow and collaboration. With over six years of experience in diverse office-based environments, I bring a professional and welcoming presence as a Receptionist, serving as a reliable first point of contact for customers and employees. My strong organisational skills, proactive approach, and ability to remain calm under pressure contribute to a positive and professional company image.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work history

Legal PA/Office Coordinator (12-Month FTC)

Marsh McLennan
London
10.2023 - 12.2024

Provided essential administrative support to corporate lawyers, ensuring the smooth and efficient running of daily operations. This role allowed me to develop a strong understanding of legal processes while managing key tasks that kept the team organised and productive.


Key Responsibilities:


  • Administrative Excellence: Managing diaries, booking meetings, and coordinating events to optimise workflow.
  • Matter Management: Overseeing the opening and closing of legal matters with precision.
  • Financial Support: Handling VAT invoices, expenses, and tracking E&O payments.
  • Document Handling: Scanning, photocopying, printing, and maintaining up-to-date trackers.
  • Presentation & Reporting: Preparing spreadsheets and PowerPoint presentations.
  • Client & Team Interaction: Building strong relationships with lawyers and colleagues while managing calls and correspondence.
  • Logistics & Travel: Booking flights, hotels, and trains while ensuring smooth meeting room setups.
  • Technical Skills: Proficient in Passport, Room Request/EMS, Oracle, Excel, PowerPoint, and Word to enhance operational efficiency.

Legal Secretary

Dickson Minto (now Millbank)
London
11.2021 - 10.2023

Played a pivotal role in ensuring the seamless operation of secretarial functions while maintaining high standards of efficiency and organisation. During this time, I gained invaluable experience shadowing professionals up to partner level and working closely with the CEO on an ad-hoc basis.

Key Responsibilities:

  • Diary & Time Management: Handling timesheets, scheduling appointments, and coordinating meetings.
  • Legal Support: Preparing, filing, and managing legal documents with accuracy.
  • Client & Correspondence Management: Responding to inquiries and liaising with clients professionally, both in person and via email.
  • Administrative Efficiency: Overseeing correspondence, organising records/reports, and streamlining daily operations.
  • Technical Skills: Proficient in 3E, Intapp, Microsoft Office, CE Manager, M DRIVE, SmartDraw, and NetDocuments, ensuring effective workflow and document management.

Receptionist (Lloyds Banking Group)

Mitie Hub
London
08.2016 - 10.2021

Gained extensive front-of-house experience working across multiple high-profile companies, including Warner Brothers, BBC, Daily Mail, CBRE, and Moet Hennessy, while contracted by Mitie. In May, my dedication and performance were recognised with a full-time Receptionist role at Lloyds TSB.


Key Responsibilities:


  • Front Desk Management: Professionally handling all incoming calls and directing them to the appropriate employees.
  • Visitor Experience: Welcoming guests, ensuring their comfort, and providing exceptional hospitality.
  • Enquiries & Problem-Solving: Addressing client and employee queries both in person and over the phone, resolving issues efficiently.
  • Meeting & Event Coordination: Organising hospitality requirements for management meetings, internal and external events, and presentations.
  • Office & Facilities Support: Assisting PAs with emails and administrative tasks, logging jobs with facilities, and ensuring seamless office operations.
  • Reception & Security Standards: Maintaining a professional front desk area, issuing identity badges, and guiding visitors to relevant departments.
  • Health & Safety Compliance: Overseeing fire drills, evacuations, and ensuring adherence to safety procedures.
  • High-Pressure Environments: Thriving in fast-paced settings, meeting tight deadlines, and working both independently and as part of a team.

Education

BTEC extended Diploma - VTCT Level 3 Diploma in Hair and Media Make-Up Studies (QCF), VTCT Level 2 Diploma in Hair and Media Make-Up Studies (QCF)

South Essex College
01.2014 - 01.2016

GCSE’s - English Literature, English Language, Maths, Media, Business, Science, Performing Arts

William Edwards School
01.2009 - 01.2014

Skills

  • Passport
  • Room Request/EMS
  • Oracle
  • MS Office (Excel PowerPoint Word)
  • 3E
  • Intapp
  • CE Manager
  • M DRIVE
  • SmartDraw
  • NetDocuments

References

References available upon request.

Timeline

Legal PA/Office Coordinator (12-Month FTC)

Marsh McLennan
10.2023 - 12.2024

Legal Secretary

Dickson Minto (now Millbank)
11.2021 - 10.2023

Receptionist (Lloyds Banking Group)

Mitie Hub
08.2016 - 10.2021

BTEC extended Diploma - VTCT Level 3 Diploma in Hair and Media Make-Up Studies (QCF), VTCT Level 2 Diploma in Hair and Media Make-Up Studies (QCF)

South Essex College
01.2014 - 01.2016

GCSE’s - English Literature, English Language, Maths, Media, Business, Science, Performing Arts

William Edwards School
01.2009 - 01.2014
Natalie Katie Meadows