Accomplished professional with extensive expertise in customer service, quality investigations, and CRM management. Demonstrates exceptional skills in sales order processing, complaint resolution, and marketing coordination. Proficient in data entry, interdepartmental liaison, and high-volume order management. Adept at issue resolution and team collaboration with strong time management abilities. Culturally aware and adaptable with a focus on problem solving and maintaining discretion and confidentiality. Skilled in Microsoft Office Suite, ensuring effective virtual communication and attention to detail. Highly organised with a results-driven approach to customer relationship building and outstanding customer service. Career goal: to leverage skills in a dynamic environment that values initiative taking and resilience under pressure. Highly experienced in administrative roles, with focus on delivering exceptional support services in fast-paced environments. Can streamline processes, manage challenging tasks and ensure smooth operations with exceptional multitasking skills and attention to detail. Possess unique problem-solving abilities and strong organisational skills to enhance workplace productivity and efficiency.