Natalie Franks
Jenkinsons caterers
Daventry ,Northamptonshire
Creative and detail-focused fashion graduate with a Distinction in Visual Merchandising. Experienced in developing creative ideas, creating visually appealing spaces and bringing concepts to life while working to a brief. My studies and customer-facing experience have developed strong communication, organisation and teamwork skills, as well as the ability to adapt to different situations and work effectively in busy environments.
3
years of professional experience
Work History
Wedding catering team Leader
3 Years
Jenkinsons caterers | 10.2023 - Current
- Coordinated with managers and chefs to manage timings and priorities for each wedding, keeping the team informed and ensuring adherence to the schedule and the bride and groom’s plans while remaining adaptable to changes.
- Work closely with event coordinators to follow decoration guidelines while using creativity, an eye for detail and visual awareness to create cohesive and visually appealing settings for each wedding.
- Maintain high standards of presentation throughout each wedding, ensuring guest areas remain tidy, organised and visually appealing throughout the event.
- Maintain excellent customer satisfaction by providing attentive, friendly and helpful service throughout the day.
- Train and support new staff, showing them catering procedures and sharing my knowledge to help them work confidently and maintain high standards of service and presentation.
- Adapt quickly to last-minute changes, demonstrating flexibility and problem-solving skills.
- Conduct site inspections to ensure the venue meets requirements and is fully prepared for each wedding.
Work experience- Buying
1 Month
ASDA George - Head Office | 10.2024 - 11.2024
- Conducted competitor shops, analysing product ranges, pricing, and in-store presentation to inform buying decisions and trend research.
- Assisted in fabric and sample selection, matching Pantone colours and reviewing samples to ensure consistency in colour and product details across collections.
- Attended supplier and team meetings, gaining insight into the buying process, product selection, supplier relationships and development of upcoming collections.
- Prepared and presented new collection launches in showroom, organising products and ensuring high-standard visual presentation for senior team presentations.
Waitress
3 Months
Alacati Grill | 07.2023 - 10.2023
- Managed multiple tables in a fast-paced environment, prioritising tasks and working efficiently during busy periods while maintaining high standards of service.
- Provided attentive service while acting as a key point of contact for customer queries, feedback and concerns, responding professionally and adapting to individual customer needs.
- Maintained high standards of presentation across tables and dining areas, ensuring the restaurant remained clean, organised and welcoming throughout service.
Education
Level 4 VRQ Diploma - Visual Display & Branding For Fashion Retail
Fashion Retail Academy - London
01-2026
- Distinction
Diploma of Higher Education - Fashion business & retail
Fashion Retail Academy - London
01-2025
(Visual merchandising, marketing, buying, styling & retail operations)
- Year 1: Distinction
- Year 2: Merit
GCSEs - GCSE
Guilsborough Academy - Northamptonshire
01-2023
- 9 GCSEs including English Language, Mathematics and Science
Skills
Team supervision
Creativity & Visual Awareness
Attention to Detail
Organisation & Time Management
Communication
Teamwork
Customer Service
Problem Solving
Interests
Crochet: Creating and selling handmade bags
Fashion & Retail: A strong interest in fashion, new collections, brands and the changing retail industry
Travel: Exploring new destinations
Fitness: Staying active through sport and exercise
Timeline
Work experience- Buying
ASDA George
10.2024 - 11.2024Read more
Wedding catering team Leader
Jenkinsons caterers
10.2023 - CurrentRead more
Waitress
Alacati Grill
07.2023 - 10.2023Read more
Fashion Retail Academy - Level 4 VRQ Diploma, Visual Display & Branding For Fashion Retail
Read more
Fashion Retail Academy - Diploma of Higher Education, Fashion business & retail
Read more
Guilsborough Academy - GCSEs, GCSE
Read more