Natalie Drury
Ashton-u-Lyne,Greater Manchester
Summary
A dedicated professional with a strong foundation in diplomacy tact and emotional intelligence, excelling in communication skills and time optimisation. Known for punctuality and reliability, consistently delivering results while remaining calm under pressure. Adept at multitasking and working well both independently and within a team, fostering a compassionate and friendly environment. Committed to leveraging these skills to achieve organisational goals and drive success.
Overview
30
30
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Nursery cook
Kids Zone Nursery Group Ltd
Dukinfield, Greater Manchester
2016.01 - Current
- Developing creative & healthy menu options adhering to Government guidelines.
- Maintaining an allergy-free environment by carefully considering ingredient choices.
- Ensuring safe food handling procedures by strictly following hygiene and cleanliness guidelines.
- Managing stock inventory, resulting in reduced wastage.
- Staying in touch with parents to ensure personal preferences and needs are catered for.
- Prepare nutritious meals for children, promoting healthy eating habits.
- Completing daily opening and closing duties.
- Keep accurate records of children's food allergies, reducing risk of adverse reactions.
Courier
Hermes
Ashton-under-Lyne, Greater Manchester
2015.04 - 2016.01
- Provided dedicated customer service that led to increased client retention rate.
- Established efficient routes for minimised fuel consumption.
- Adhered to traffic rules consistently, ensuring safe driving practices.
- Sorted packages according to their destination zones efficiently increasing productivity.
- Ensured customer satisfaction with timely and courteous parcel deliveries.
Bookkeeper / Secretary
Timothy Madeley Painting & Decorating
Stalybridge, Greater Manchester
2003.08 - 2015.04
- Communicated effectively with customers regarding their accounts or any outstanding payments.
- Managed financial records by meticulously entering and updating data.
- Ensured tax compliance by preparing accurate tax returns on time.
- Maintained accurate books for clear financial visibility.
- Managed stock of painting & decorating supplies, eliminating unnecessary expenditure.
- Prioritised workload to meet tight deadlines.
- Provided administrative support for projects; project completion rates improved significantly as a result.
Nursery cook
Chatterbox Nursery
Ashton-under-Lyne, Greater Manchester
1996.10 - 2003.08
- Upheld strict adherence to child-safe cooking methods, providing secure mealtime environments.
- Worked efficiently under pressure during peak hours whilst maintaining high-quality output.
Private nanny
Ms Hayes
Grasscroft, Oldham, Lancashire
1995.11 - 1996.10
- Managed challenging behaviours calmly, promoting emotional maturity in children.
- Ensured child safety by monitoring their activities and whereabouts at all times.
- Coordinated family travel logistics during holidays-ensuring smooth transitions.
- Fostered a nurturing environment with engaging, age-appropriate activities.
Live-In nanny
Mr M Socco
Vercelli, Italy
1995.10 - 1995.11
- Promoted emotional well-being by establishing a nurturing atmosphere.
- Assisted with bedtime routine to promote good sleep hygiene practices in children.
- Offered comfort during distressing times, providing emotional support.
- Maintained a clean and healthy environment for the family by performing light housekeeping duties.
Education
Level 1 & 2 Manual and Computerised Bookkeeping - Bookkeeping
Institute of Certified Bookkeepers
Greater Manchester 2013.09 - 2015.09
BTEC National Diploma - Hotel, Catering & Institutional Operations
Tameside College
Ashton-under-Lyne 1993.09 - 1995.07
GCSEs - 7 GCSE's awarded at grade C or above
Saddleworth School
Oldham 1988.09 - 1993.07
Skills
- Diplomacy tact
- Time optimisation
- Punctuality and reliability
- Compassionate and friendly
- Work well alone and within a team
- Calm under pressure
- Communication skills
- Multi tasking
- Emotional Intelligence
- Dietary adjustments knowledge
- Food service protocol understanding
Affiliations
- Geocaching, Baking, Crafting, Walking, Nutrition & Health, Dog Enthusiast
Certification
Level 3 Food Safety & Hygiene for Supervisors.
Allergy Awareness Training
Safeguarding Children
References
References available upon request.
Timeline
Nursery cook
Kids Zone Nursery Group Ltd
2016.01 - Current
Courier
Hermes
2015.04 - 2016.01
Level 1 & 2 Manual and Computerised Bookkeeping - Bookkeeping
Institute of Certified Bookkeepers
2013.09 - 2015.09
Bookkeeper / Secretary
Timothy Madeley Painting & Decorating
2003.08 - 2015.04
Nursery cook
Chatterbox Nursery
1996.10 - 2003.08
Private nanny
Ms Hayes
1995.11 - 1996.10
Live-In nanny
Mr M Socco
1995.10 - 1995.11
BTEC National Diploma - Hotel, Catering & Institutional Operations
Tameside College
1993.09 - 1995.07
GCSEs - 7 GCSE's awarded at grade C or above
Saddleworth School
1988.09 - 1993.07