Natalie Drury
Ashton-u-Lyne,Greater Manchester
Summary
A dedicated professional with a strong foundation in diplomacy tact and emotional intelligence, excelling in communication skills and time optimisation. Known for punctuality and reliability, consistently delivering results while remaining calm under pressure. Adept at multitasking and working well both independently and within a team, fostering a compassionate and friendly environment. Committed to leveraging these skills to achieve organisational goals and drive success.
Overview
30
30
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Nursery cook
Kids Zone Nursery Group Ltd
Dukinfield, Greater Manchester
01.2016 - Current
- Developing creative & healthy menu options adhering to Government guidelines.
- Maintaining an allergy-free environment by carefully considering ingredient choices.
- Ensuring safe food handling procedures by strictly following hygiene and cleanliness guidelines.
- Managing stock inventory, resulting in reduced wastage.
- Staying in touch with parents to ensure personal preferences and needs are catered for.
- Prepare nutritious meals for children, promoting healthy eating habits.
- Completing daily opening and closing duties.
- Keep accurate records of children's food allergies, reducing risk of adverse reactions.
Courier
Hermes
Ashton-under-Lyne, Greater Manchester
04.2015 - 01.2016
- Provided dedicated customer service that led to increased client retention rate.
- Established efficient routes for minimised fuel consumption.
- Adhered to traffic rules consistently, ensuring safe driving practices.
- Sorted packages according to their destination zones efficiently increasing productivity.
- Ensured customer satisfaction with timely and courteous parcel deliveries.
Bookkeeper / Secretary
Timothy Madeley Painting & Decorating
Stalybridge, Greater Manchester
08.2003 - 04.2015
- Communicated effectively with customers regarding their accounts or any outstanding payments.
- Managed financial records by meticulously entering and updating data.
- Ensured tax compliance by preparing accurate tax returns on time.
- Maintained accurate books for clear financial visibility.
- Managed stock of painting & decorating supplies, eliminating unnecessary expenditure.
- Prioritised workload to meet tight deadlines.
- Provided administrative support for projects; project completion rates improved significantly as a result.
Nursery cook
Chatterbox Nursery
Ashton-under-Lyne, Greater Manchester
10.1996 - 08.2003
- Upheld strict adherence to child-safe cooking methods, providing secure mealtime environments.
- Worked efficiently under pressure during peak hours whilst maintaining high-quality output.
Private nanny
Ms Hayes
Grasscroft, Oldham, Lancashire
11.1995 - 10.1996
- Managed challenging behaviours calmly, promoting emotional maturity in children.
- Ensured child safety by monitoring their activities and whereabouts at all times.
- Coordinated family travel logistics during holidays-ensuring smooth transitions.
- Fostered a nurturing environment with engaging, age-appropriate activities.
Live-In nanny
Mr M Socco
Vercelli, Italy
10.1995 - 11.1995
- Promoted emotional well-being by establishing a nurturing atmosphere.
- Assisted with bedtime routine to promote good sleep hygiene practices in children.
- Offered comfort during distressing times, providing emotional support.
- Maintained a clean and healthy environment for the family by performing light housekeeping duties.
Education
Level 1 & 2 Manual and Computerised Bookkeeping - Bookkeeping
Institute of Certified Bookkeepers
Greater Manchester 09.2013 - 09.2015
BTEC National Diploma - Hotel, Catering & Institutional Operations
Tameside College
Ashton-under-Lyne 09.1993 - 07.1995
GCSEs - 7 GCSE's awarded at grade C or above
Saddleworth School
Oldham 09.1988 - 07.1993
Skills
- Diplomacy tact
- Time optimisation
- Punctuality and reliability
- Compassionate and friendly
- Work well alone and within a team
- Calm under pressure
- Communication skills
- Multi tasking
- Emotional Intelligence
- Dietary adjustments knowledge
- Food service protocol understanding
Affiliations
- Geocaching, Baking, Crafting, Walking, Nutrition & Health, Dog Enthusiast
Certification
Level 3 Food Safety & Hygiene for Supervisors.
Allergy Awareness Training
Safeguarding Children
References
References available upon request.
Timeline
Nursery cook
Kids Zone Nursery Group Ltd
01.2016 - Current
Courier
Hermes
04.2015 - 01.2016
Level 1 & 2 Manual and Computerised Bookkeeping - Bookkeeping
Institute of Certified Bookkeepers
09.2013 - 09.2015
Bookkeeper / Secretary
Timothy Madeley Painting & Decorating
08.2003 - 04.2015
Nursery cook
Chatterbox Nursery
10.1996 - 08.2003
Private nanny
Ms Hayes
11.1995 - 10.1996
Live-In nanny
Mr M Socco
10.1995 - 11.1995
BTEC National Diploma - Hotel, Catering & Institutional Operations
Tameside College
09.1993 - 07.1995
GCSEs - 7 GCSE's awarded at grade C or above
Saddleworth School
09.1988 - 07.1993