Natalie Collins

I started working at Angels Care at Home in December 2022 as a Care Assistant. In July of 2023 my contract changed to a Care Supervisor.

During my work at this private care company I have learnt and can now therefore write client care plans independently, carry out detailed reviews and assessments and document all information on to our care system- PASS for Care.

I believe in my time at this job I have developed new skills to further my career in healthcare.

I have organised and filed our company's above and beyond and compliments documents in which I have received outstanding feedback from our service users regarding my caring and supervisor duties.

Furthermore, I am pleased with my achievements in the time I have been with this company and now I am determined to further my career and achieve my Level 5 qualification in Healthcare.

• Built positive, productive client relationships for enhanced social support.
• Partnered with external support networks to deliver holistic client care.
• Kept detailed, accurate records for well-maintained care continuity between support staff.
• Monitored service user progress, escalating concerns for swift resolution.
• Used assessment findings to action necessary care plan adaptations.
• Liaised with families and caregivers to develop balanced rehabilitation programmes.
• Promoted independence and positive wellbeing when working with vulnerable adults.
• Safely and securely transported patients using hoists and wheelchairs.
• Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
• Accompanied client to medical or dental appointments, grocery and errands.

I started at Patford House Partnership in early December 2020 as an apprentice health care assistant. I have recently finished my apprenticeship and i am now a qualified Health Care Assistant.

During my Apprenticeship i did a variety of training at the surgery, therefore i am qualified to carry out a range of consultations such as phlebotomy, diabetic physical checks, electrocardiograms, inr's, injections such as covid, flu and b12, removal of sutures and stitches, basic wound dressings, smoking cessation and Nhs HealthChecks. I have also completed the training to be able to carry outAsthma reviews, however i haven't had my own clinics of these yet.

During my role as a health care assistant at Patford HousePartnership, i have successfully developed my skills in time management, communication and determination.

• Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
• Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
• Monitored patients' conditions closely and escalated concerns to senior staff.
• Thoroughly sterilised and sanitised clinical equipment and accessories.
• Provided basic patient health care, administering blood tests, taking blood pressure and dressing wounds.
• Maintained confidentiality and compliance standards for optimised patient care.