NATALIE BRIERCLIFFE
Bolton,UK
Summary
Dynamic professional with strong expertise in agile methodology and change management. Proven ability to lead teams and manage budgets effectively within IT services. Aiming to enhance programme management capabilities to deliver innovative solutions aligned with organisational objectives.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work history
Senior Delivery Manager
The Very Group
Liverpool, UK
2023.01 - 2025.08
- Delivered initiatives within Retail function, enhancing customer experience and product range.
- Achieved tasks on schedule despite tight deadlines.
- Supported team through respectful collaboration and proactive assistance.
- Implemented agile principles, facilitating two-week sprints and effective ceremonies.
- Ensured timely delivery of products, maintaining scope while minimising risks.
- Managed significant systemic and people-centric changes across the organisation.
- Collaborated with Product Managers and Technical Leads to ensure smooth project delivery.
- Controlled change requests and costs in partnership with Head of Delivery, aligning timelines with budget constraints.
- Supporting from a lead perspective around Retail strategy and programme.
Project Manager & Business Change
JD Sports
Bury, UK
2020.12 - 2022.06
- Executed system migrations across global portfolio, ensuring timely completion.
- Developed comprehensive project plans to facilitate successful execution and delivery.
- Engaged teams early to enhance customer journey quality during transitions.
- Liaised daily with stakeholders to maintain alignment and address concerns.
- Supported development teams for seamless business transitions and operational continuity.
- Created and shared documentation to standardise processes and improve efficiency.
- Provided regular status updates, managing risks and issues effectively.
Project Manager
Restore Digital
Manchester, UK
2019.07 - 2020.12
- Managed transition of contracts from sales to live production within Operations & IT.
- Oversaw and supported internal change programmes, including technology implementations and site restructures.
- Engaged with clients in healthcare, government, and education sectors for seamless integration.
- Facilitated onboarding of acquired companies through effective client-facing interactions.
- Integrated new technologies into existing systems to enhance functionality.
Operations & Project Manager
Just Technology Group
Bolton, Lancashire
2013.10 - 2019.07
HR Operations Analyst
Citi Bank
London, UK
2012.01 - 2013.09
Education
GCSE's - GCSE
Thornleigh Salesian College
Bolton 1998.09 - 2003.08
A-Levels - A-Levels
Canon Slade School
Bolton, UK 2003.09 - 2005.08
PRINCE2 Foundation / PRINCE2 Practitioner/ PRINCE2 Agile Practitioner - Project Management
The Learning People
Manchester, UK 2019.01 - 2019.06
Skills
- Agile methodology
- Change management
- Leadership
- Risk Management
- Project Management
- Communication skills
- Team collaboration
- Problem-solving skills
- Programme Management
- Stakeholder Management
- Budget Management
- ADKAR
- JIRA
- ITIL v3
Languages
English
Native
French
Intermediate
Spanish
Intermediate
Timeline
Senior Delivery Manager
The Very Group
2023.01 - 2025.08
Project Manager & Business Change
JD Sports
2020.12 - 2022.06
Project Manager
Restore Digital
2019.07 - 2020.12
PRINCE2 Foundation / PRINCE2 Practitioner/ PRINCE2 Agile Practitioner - Project Management
The Learning People
2019.01 - 2019.06
Operations & Project Manager
Just Technology Group
2013.10 - 2019.07
HR Operations Analyst
Citi Bank
2012.01 - 2013.09
A-Levels - A-Levels
Canon Slade School
2003.09 - 2005.08
GCSE's - GCSE
Thornleigh Salesian College
1998.09 - 2003.08