Summary
Overview
Work history
Education
Skills
Websites
Languages
Timeline
Generic
NATALIE BRIERCLIFFE

NATALIE BRIERCLIFFE

Bolton,UK

Summary

Dynamic professional with strong expertise in agile methodology and change management. Proven ability to lead teams and manage budgets effectively within IT services. Aiming to enhance programme management capabilities to deliver innovative solutions aligned with organisational objectives.

Overview

14
14
years of professional experience
7
7
years of post-secondary education

Work history

Senior Delivery Manager

The Very Group
Liverpool, UK
01.2023 - 08.2025
  • Delivered initiatives within Retail function, enhancing customer experience and product range.
  • Achieved tasks on schedule despite tight deadlines.
  • Supported team through respectful collaboration and proactive assistance.
  • Implemented agile principles, facilitating two-week sprints and effective ceremonies.
  • Ensured timely delivery of products, maintaining scope while minimising risks.
  • Managed significant systemic and people-centric changes across the organisation.
  • Collaborated with Product Managers and Technical Leads to ensure smooth project delivery.
  • Controlled change requests and costs in partnership with Head of Delivery, aligning timelines with budget constraints.
  • Supporting from a lead perspective around Retail strategy and programme.

Project Manager & Business Change

JD Sports
Bury, UK
12.2020 - 06.2022
  • Executed system migrations across global portfolio, ensuring timely completion.
  • Developed comprehensive project plans to facilitate successful execution and delivery.
  • Engaged teams early to enhance customer journey quality during transitions.
  • Liaised daily with stakeholders to maintain alignment and address concerns.
  • Supported development teams for seamless business transitions and operational continuity.
  • Created and shared documentation to standardise processes and improve efficiency.
  • Provided regular status updates, managing risks and issues effectively.

Project Manager

Restore Digital
Manchester, UK
07.2019 - 12.2020
  • Managed transition of contracts from sales to live production within Operations & IT.
  • Oversaw and supported internal change programmes, including technology implementations and site restructures.
  • Engaged with clients in healthcare, government, and education sectors for seamless integration.
  • Facilitated onboarding of acquired companies through effective client-facing interactions.
  • Integrated new technologies into existing systems to enhance functionality.

Operations & Project Manager

Just Technology Group
Bolton, Lancashire
10.2013 - 07.2019

HR Operations Analyst

Citi Bank
London, UK
01.2012 - 09.2013

Education

GCSE's - GCSE

Thornleigh Salesian College
Bolton
09.1998 - 08.2003

A-Levels - A-Levels

Canon Slade School
Bolton, UK
09.2003 - 08.2005

PRINCE2 Foundation / PRINCE2 Practitioner/ PRINCE2 Agile Practitioner - Project Management

The Learning People
Manchester, UK
01.2019 - 06.2019

Skills

  • Agile methodology
  • Change management
  • Leadership
  • Risk Management
  • Project Management
  • Communication skills
  • Team collaboration
  • Problem-solving skills
  • Programme Management
  • Stakeholder Management
  • Budget Management
  • ADKAR
  • JIRA
  • ITIL v3

Languages

English
Native
French
Intermediate
Spanish
Intermediate

Timeline

Senior Delivery Manager

The Very Group
01.2023 - 08.2025

Project Manager & Business Change

JD Sports
12.2020 - 06.2022

Project Manager

Restore Digital
07.2019 - 12.2020

PRINCE2 Foundation / PRINCE2 Practitioner/ PRINCE2 Agile Practitioner - Project Management

The Learning People
01.2019 - 06.2019

Operations & Project Manager

Just Technology Group
10.2013 - 07.2019

HR Operations Analyst

Citi Bank
01.2012 - 09.2013

A-Levels - A-Levels

Canon Slade School
09.2003 - 08.2005

GCSE's - GCSE

Thornleigh Salesian College
09.1998 - 08.2003
NATALIE BRIERCLIFFE