Natalie Borger
London
Summary
Adaptable and self-driven individual; focused on improving client lives through high-quality support and patient instruction. My thorough work experience allows me to offer specialist industry insights, that drive long-term business development and growth. Creative and empathetic assistant with extensive experience building community and developing social skills through incremental therapeutic techniques. As a results focused individual, prioritising customer satisfaction, I have excellent sales ability and communication skills. Driven to continuously exceed individual and company targets.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Postpartum Fitness Trainer
Self Employed
London
03.2024 - Current
- Maintained strong levels of client trust through honest communication and delivered desired results.
- Applied digital marketing tactics to drive business growth and awareness.
- Researched and identified potential business opportunities in untapped markets to drive revenue.
- Optimised flow and scheduling of daily operations for maximum productivity.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Improved member outcomes, providing education and advice about nutrition and dieting.
- Drove continuous programme improvement by incorporating knowledge of exercise techniques and trends.
- Built positive relationships with clients to encourage continued class attendance.
- Planned and delivered engaging group and one-to-one fitness programmes.
Senior Sales Consultant
David Lloyd Leisure
Oxford, Oxfordshire
08.2022 - 03.2023
- Optimised sales opportunities through effective management of sales database.
- Supported strategic decision-making, producing accurate sales and revenue forecasts through Salesforce.
- Drove sales generation, finding potential customers through networking, cold calling and industry research.
- Identified prospect needs and offered appropriate products and services.
- Maintained close and regular contact with assigned clients to nurture long-term relationships.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Negotiated and closed sales to secure profitable deals and contracts.
- Applied effective selling techniques, achieving up to 80% of monthly sales quota and earning top sales consultant within our region.
Business Executive
IGNITE Marketing
High Wycombe
07.2021 - 07.2022
- Delivered business strategy to drive revenue and operational efficiencies.
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Tracked KPIs to drive profitability and target delivery.
- Researched business opportunities with new and existing customers, notifying sales team to follow up.
- Assessed impact of marketing programmes and recommended improvements.
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Implemented effective customer service procedures to encourage positive feedback.
Financial Service Associate
Deloitte
London
09.2020 - 07.2021
- Built and carefully managed loyal, profitable client bases.
- Evaluated financial statements, presenting key findings to stakeholders.
- Promoted new financial products for enhanced investment scope.
- Sourced new business through strategic networking to maximise investment opportunities.
- Performed thorough risk assessments to minimise investment issues.
- Negotiated with suppliers and lenders to achieve optimal client prices.
- Researched financial products thoroughly to provide thorough, reliable client guidance.
- Renewed contracts promptly to maintain high-value client bases.
Education
level 3 Personal Trainer - Anatomy and Physiology
PT Academy
London 01.2024 -
Counselling Skills, Level 2 - Psychology
Centre for Counselling and Psychotherapy Education
London 07.2023 - 01.2024
Graduate - Nutrition
John Mores University
09.2017 - 09.2020
City of Oxford College
Oxford 09.2015 - 08.2017
Skills
- IT Skills- Skilful
- Adaptability- Experienced
- Digital Marketing- Skilful
- Commercial Awareness- Skilful
- Organisation- Expert
- Leadership- Skilful
- Communication- Expert
- Problem Solving- Experienced
- Market trend analysis- Experienced
- Active listening- Expert
- Critical thinking- Skilful
Affiliations
- Community Involvement
- Graphic Design
- Fitness and Nutrition
- Mental Health Awareness
Timeline
Postpartum Fitness Trainer
Self Employed
03.2024 - Current
level 3 Personal Trainer - Anatomy and Physiology
PT Academy
01.2024 -
Counselling Skills, Level 2 - Psychology
Centre for Counselling and Psychotherapy Education
07.2023 - 01.2024
Senior Sales Consultant
David Lloyd Leisure
08.2022 - 03.2023
Business Executive
IGNITE Marketing
07.2021 - 07.2022
Financial Service Associate
Deloitte
09.2020 - 07.2021
Graduate - Nutrition
John Mores University
09.2017 - 09.2020
City of Oxford College
09.2015 - 08.2017
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