A dedicated professional with excellent communication skills and a customer-first approach, known for the ability to remain calm under pressure. Demonstrates strong sales and upselling techniques, consistently achieving targets and enhancing customer satisfaction. Committed to leveraging empathetic interaction to drive business success and foster long-term client relationships.
Experienced in guiding clients through the purchase of a newly built home for a high end house builder, from initial enquiry to a successful handover. Skills in building strong customer relationships, understanding clients needs and presenting suitable property options.
Specialist in selling new build apartments with a Retirement house builder. Providing expert guidance and knowledge to the older buyers throughout their sales journey. Skilled in delivering a sensitive customer- focused approach to the needs of vulnerable customers transitioning to independent living.
Responsible for recruiting and setting up and launching sales teams in large department stores and exhibitions. Building strong relationships with retailers, salons and staff and maintaining sales and targets with in the sales teams nationwide.
Providing excellent customer service to customers and managing their needs whilst ensuring the safety onboard at all times.
Enthusiastic and customer oriented, hands-on experience delivering professional service to holiday makers overseas.
Delivering high quality support to passengers in a fast paced airport environment. Responsible for assisting check-in, boarding and travel related issues, managing stressful situations calmly and ensuring a smooth passenger experience.
A passion for delivering expert travel advice, arranging holidays, flights and accommodation with attention to detail at all times.
Excellent communication skills, empathetic and customer-first approach , ability to remain calm under pressure and strong sales and upselling techniques
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