Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Natalia Lansdell Gil

Bermondsey,Southwark

Summary

A highly motivated and adaptable individual with a strong background in team-oriented environments, having spent 4 years representing Preston North End FC at both national and international levels, including tournaments in Denmark. Originally from Spain, I bring a multicultural perspective and a deep understanding of working in diverse teams. Known for my curiosity, I am always eager to learn new things and ask insightful questions, constantly seeking ways to improve and grow. I thrive in dynamic environments and am passionate about personal development — whether through sports, nature, or exploring new challenges. With a strong sense of integrity, I approach every task with dedication and a focus on building lasting relationships.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Administration assistant

Jones Lighting Ltd
Leyland, Lancashire
08.2024 - 08.2025
  • Created detailed traffic management plans for operational works to ensure compliance with safety and regulatory standards.
  • Liaised with local authorities to apply for and secure necessary permits, ensuring smooth project execution.
  • Produced utility mapping plans, accurately identifying locations of underground gas, water, electricity, and internet cables to ensure safe excavation and operations on-site.
  • Managed job intake from Scottish Power, entering requests into the eWorks software for programming and scheduling.
  • Acted as first point of contact for emergency call-outs from local councils, coordinating timely dispatch of operators to resolve street lighting faults within critical response windows.
  • Maintained clear and effective communication between field operators, office staff, and external agencies to support day-to-day operations.
  • Maintained and regularly updated spreadsheets to track job progress, analysing data to identify outstanding tasks, permit statuses, and completion dates — ensuring accurate reporting and proactive issue resolution.
  • Managed resident complaints, efficiently gathering relevant details, completing complaint forms, and promptly alerting the appropriate team member for resolution, ensuring a swift and professional response to all issues.
  • Coordinated site meetings with gas, water, and internet companies to facilitate inspections and ensure compliance when works were near their assets, ensuring smooth collaboration and preventing operational delays.

Sales assistant

Complete Entertainment Exchange
Stockport, Greater Manchester
09.2023 - 07.2024
  • Packaged and processed eCommerce orders efficiently and accurately, ensuring high standards of customer satisfaction and timely dispatch.
  • Advised customers on the specifications and features of tech products, including smartphones, gaming consoles, and accessories, tailoring recommendations to individual needs.
  • Processed the buying and selling of games and electronics, using the company's pricing system to evaluate trade-ins and ensure accurate, system-generated pricing.
  • Contacted customers to provide updates on item testing, informing them of approval for sale or collection requirements for failed products, ensuring transparency and efficient follow-up.
  • Delivered high levels of customer service, proactively approaching customers to assist with product enquiries and decision-making.
  • Maintained store presentation, including shelf organisation, product labelling, and cleanliness, ensuring a professional and welcoming environment.
  • Applied clear and accurate price labels to all stock, supporting inventory accuracy and sales efficiency.
  • Conducted regular stock counts, ensuring accurate inventory records and minimising discrepancies.
  • Handled cash and operated tills accurately during sales transactions, ensuring correct change, secure payment processing, and end-of-day reconciliation.

Education

Bachelor of Science - Psychology

Manchester Metropolitan University
Manchester
10.2022 - 04.2024

Diploma of Higher Education - Level 3 Public Services

Runshaw College
Leyland
09.2020 - 06.2022

Certificate of Higher Education - Level 2 Business

Runshaw College
Leyland
09.2019 - 06.2020

GCSEs -

Wellfield High School
Leyland, Lancashire
09.2017 - 06.2019

Skills

  • High emotional intelligence
  • Bilingual in Spanish
  • Multitasking
  • Data management & analysis
  • Problem solving
  • Adaptability to new environments
  • Resilience
  • Integrity and Professional Ethic

Languages

English
Fluent
Spanish
Native

Accomplishments

  • Supporters player of the year award for Preston North End FC (2017)
  • Runner up in consecutive Lancashire FA county cup tournaments
  • Semi-finalist in the international Denmark Dana Cup
  • Player of the year at Euxton Villa FC (2014)
  • Achieved Grade A* at the age of 14

Affiliations

I enjoy playing video games and reading books in my free time, which help me relax and stay mentally sharp. Staying active is important to me, so I regularly try new sports such as tennis and basketball as well as continuing to play football to maintain a healthy balance of mental and physical wellness. For the past four years, attending MotoGP races at Silverstone has been a family tradition that I look forward to every season. I'm also passionate about travelling to new places as a way to enrich my understanding of different cultures. I love exploring local customs and traditions, especially through trying diverse and authentic cuisines, often sharing these experiences with my friends, family, and partner. Additionally, I regularly attend concerts and theatre shows, sharing and supporting my partner's passion for the performing arts.

Timeline

Administration assistant

Jones Lighting Ltd
08.2024 - 08.2025

Sales assistant

Complete Entertainment Exchange
09.2023 - 07.2024

Bachelor of Science - Psychology

Manchester Metropolitan University
10.2022 - 04.2024

Diploma of Higher Education - Level 3 Public Services

Runshaw College
09.2020 - 06.2022

Certificate of Higher Education - Level 2 Business

Runshaw College
09.2019 - 06.2020

GCSEs -

Wellfield High School
09.2017 - 06.2019
Natalia Lansdell Gil