Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Languages
Timeline
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Natalia Nikitina

London

Summary

Capable Research Assistant with strong academic history combined with flexible and resourceful attitude. Versed in SPSS, R and NVivo. My personal traits, which I believe are advantageous for the team, are my ability to manage my time well, my continual drive to produce the best results, my ability to work well with others, and my overall friendly attitude.

Overview

14
14
years of professional experience

Work History

Education assessor

QA Research
London
05.2023 - Current
  • Planning and delivering the assignment ( 1:1 or group assessment)
  • Observing and assessing the groups.
  • Providing feedback and offering advice.
  • Created reports summarizing assessment results for review by stakeholders.

Front of House (Receptionist)

Nuffield Health Gym
London
05.2022 - Current
  • Handling queries and complaints via phone, email and general correspondence.
  • Taking and ensuring messages are passed to the appropriate staff member in time.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.

Beauty therapist

Self-Employed
London
03.2018 - 03.2020
  • Provided advice on beauty treatments such as facials, body wraps and massages.
  • Organized appointments with clients and managed a busy schedule of bookings.
  • Kept up-to-date with new techniques in the beauty industry by attending training courses.
  • Maintained accurate records of each client's treatment history including details of any allergies or medical conditions.

Barista

Cafe-MyTime
London
03.2019 - 05.2019
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Monitored inventory levels of supplies and restocked when necessary.

Medical Sales Representative

Alcon (Novartis pharmaceutical group)
Saint-Petersburg
06.2014 - 08.2015
  • Organising and conducting training – Marketing – Negotiations – Preparation of detailed Sales Reports
  • Developed and implemented sales strategies to increase market share in assigned territory.
  • Cultivated relationships with key decision makers at hospitals, clinics, and private practices.
  • Established strong relationships with physicians through regular visits to discuss products and services.
  • Educated healthcare providers on product features, benefits, and usage instructions.

Medical Sales Representative

Kalina Concern (Unilever group)
Saint-Petersburg
07.2012 - 05.2014
  • Organising and conducting training – Marketing – Negotiations – Preparation of detailed Sales Reports and Contracts
  • Monitored competitor activities and pricing to ensure competitive edge.
  • Analyzed current customer needs and developed strategies to meet those needs.
  • Generated leads by attending industry conferences and networking events.
  • Negotiated contracts with potential customers while ensuring profitability of company.

Supervisor of Merchandisers

Professional Ltd
Saint-Petersburg
09.2012 - 02.2014
  • Reporting administration - Organization of promotional activities
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.

Sale Representative

Ltd. Zinger-v
Volgograd
03.2010 - 07.2011
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Conducted market research to identify potential customers and their needs.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Analyzed customer feedback to improve products and services.

Education

MSc Psychology -

Northumbria University
03-2023

VTCT level 2 Beauty diploma -

The London school of beauty and make up
01.2018

Master degree -

Volgograd State Academy of Physical Culture
01.2012

Some College (No Degree) -

Statistical Analysis With R
StanfordOnline

Skills

  • MS Office
  • SPSS
  • R
  • NVivo
  • Analytical Skills
  • Problem-Solving
  • Time Management
  • Self Motivation
  • Teamwork and Collaboration
  • Research and Analysis

Personal Information

Nationality: British / Russian

Languages

Russian, English

Languages

Russian
First Language
English
Advanced (C1)
C1
Italian
Elementary (A2)
A2

Timeline

Education assessor

QA Research
05.2023 - Current

Front of House (Receptionist)

Nuffield Health Gym
05.2022 - Current

Barista

Cafe-MyTime
03.2019 - 05.2019

Beauty therapist

Self-Employed
03.2018 - 03.2020

Medical Sales Representative

Alcon (Novartis pharmaceutical group)
06.2014 - 08.2015

Supervisor of Merchandisers

Professional Ltd
09.2012 - 02.2014

Medical Sales Representative

Kalina Concern (Unilever group)
07.2012 - 05.2014

Sale Representative

Ltd. Zinger-v
03.2010 - 07.2011

MSc Psychology -

Northumbria University

VTCT level 2 Beauty diploma -

The London school of beauty and make up

Master degree -

Volgograd State Academy of Physical Culture

Some College (No Degree) -

Statistical Analysis With R

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Natalia Nikitina