Team Member
Greet customers warmly and make them feel welcome.
Take customer orders accurately and efficiently.
Answer questions about the menu, including recommendations and modifications.
Handle complaints or concerns professionally and promptly.
Operate the cash register and process payments (cash, card, digital).
Maintain a clean counter, dining area, and restrooms.
Prepare coffee and espresso-based drinks (e.g., lattes, cappuccinos) to standard.
Clean and sanitize equipment (espresso machines, grinders, blenders).