Natalia Khan
London,United Kingdom
Summary
Organised and adaptable professional with strong experience in customer service, administration, and communication. Skilled in managing records, scheduling, and client support, with proven ability to resolve inquiries and maintain efficient office operations. Proficient in Microsoft Office and Adobe Creative Suite, able to produce professional documents and presentations. Recognised for team collaboration, multitasking under pressure, and delivering a positive client experience.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Assistant Graphic Designer & Administrative Assistant
AvantageGo
London, United Kingdom
06.2024 - 02.2025
- Designed 20+ professional presentations and event materials, improving quality of client-facing communications.
- Created branded visuals that improved internal communications and digital identity.
- Scheduled 30+ meetings monthly, organised records, and prepared reports, streamlining workflows and reducing admin delays by 25%
- Supported admin tasks including record-keeping and correspondence for smooth operations.
- Adapted quickly to new software, ensuring seamless project delivery.
Administrator
Vanguard Sales Ltd
London, United Kingdom
01.2023 - 03.2024
- Managed records and data with MS Office, improving accuracy and access.
- Processed invoices and orders, ensuring timely payments.
- Handled 20–30 client inquiries weekly, resolving issues promptly and contributing to increase in repeat customers.
- Supported managers with admin tasks, reducing turnaround time on key processes by 20% and enabling more efficient operations.
Student Ambassador
University of Brighton
Brighton
11.2019 - 06.2023
- Organised open days and outreach events, boosting applications by 32%.
- Mentored new students, improving engagement and satisfaction.
- Contributed to promotional content, enhancing the university’s image.
- Provided admin support to ensure smooth event logistics.
Front of House Staff
Nimax
London, United Kingdom
10.2021 - 03.2022
- Delivered customer service, ensuring welcoming visitor experience.
- Monitored safety during shows, supporting smooth theatre operations.
- Assisted with pre- and post-show tasks for efficiency.
Part-Time Teaching Assistant
Shaheen Public School
Rawalpindi
05.2017 - 10.2018
- Monitored behaviour and activities to maintain a structured learning environment.
- Assisted with lesson delivery for classes of 30+ students, improving academic performance for struggling pupils.
- Prepared educational materials and maintained records, reducing teacher workload.
- Managed administrative tasks to ensure smooth operation of the class.
Fundraising Event Manager
Shaheen Public School
Islamabad
04.2018 - 07.2018
- Planned and executed a fundraising event for 300+ attendees, raising funds that exceeded the target by 20%.
- Managed a team of 15 volunteers and liaised with 10+ vendors, ensuring seamless event delivery.
- Oversaw budgets and logistics, ensuring smooth and on-budget outcomes.
Education
BA - Graphic Design
University of Brighton
Brighton, Brighton and Hove 10.2019 - 07.2023
Skills
- Communication skills
- Organisational management
- Customer service excellence
- Team collaboration
- Adaptability to change
- Technical proficiency in Microsoft Office and Adobe Creative Suite
- Logo and icon illustration
- Multitasking efficiency
Languages
English
Native
Urdu
Native
Hindi
Advanced
Korean
Beginner
Affiliations
- Volunteering and community engagement
- Event planning
- Creative illustration
- Language learning
Timeline
Assistant Graphic Designer & Administrative Assistant
AvantageGo
06.2024 - 02.2025
Administrator
Vanguard Sales Ltd
01.2023 - 03.2024
Front of House Staff
Nimax
10.2021 - 03.2022
Student Ambassador
University of Brighton
11.2019 - 06.2023
BA - Graphic Design
University of Brighton
10.2019 - 07.2023
Fundraising Event Manager
Shaheen Public School
04.2018 - 07.2018
Part-Time Teaching Assistant
Shaheen Public School
05.2017 - 10.2018
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