Summary
Overview
Work history
Education
Skills
Timeline
Generic

natalia glowacka

Ilford,Redbridge

Summary

Detail-oriented professional with expertise in telephone operation and basic bookkeeping, known for discretion and confidentiality. Demonstrates reliable punctuality and good judgement, ensuring organisational efficiency. Committed to maintaining patience and composure in all situations, seeking to leverage skills in a dynamic environment. Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.

Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work history

Receptionist

Hilton Hotels
Islington, London
11.2024 - 07.2025
  • Managed front desk operations ensuring efficient check-in and check-out processes.
  • Assisted guests with inquiries and resolved issues to enhance overall experience.
  • Coordinated reservations and maintained accurate booking records for optimal service.
  • Monitored and maintained cleanliness of reception area to create welcoming environment.

Customer assistant

Costa Coffee
Dagenham, Barking and Dagenham
02.2024 - 09.2024
  • Assisted customers in selecting beverages and food items to enhance their experience.
  • Maintained cleanliness and organisation of work area to ensure a welcoming environment.
  • Handled cash and processed transactions efficiently to facilitate smooth operations.
  • Collaborated with team members to ensure timely service during peak hours.

Waitress assistant

Kervan Sofrasi
Wood Green, Haringey
03.2023 - 01.2024
  • Assisted in serving food and beverages to customers in a timely manner.
  • Maintained cleanliness of dining area by clearing tables and resetting for new guests.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
  • Provided support to waitstaff by refilling drinks and assisting with customer requests.

Education

A-Levels - Biology and English

Polish High School
Poland
09.2003 - 06.2004

Skills

  • Telephone operation
  • Basic bookkeeping
  • Discretion and confidentiality
  • Reliable punctuality
  • Good judgement
  • Organisational efficiency
  • Patience and composure

Timeline

Receptionist

Hilton Hotels
11.2024 - 07.2025

Customer assistant

Costa Coffee
02.2024 - 09.2024

Waitress assistant

Kervan Sofrasi
03.2023 - 01.2024

A-Levels - Biology and English

Polish High School
09.2003 - 06.2004
natalia glowacka