NATALIA FERNANDA MOURA
LONDON
Summary
Dedicated professional with extensive pharmaceutical knowledge and strong attention to detail. Expertise in health information management, drug security, and dispensary operations. Proven track record in database management, formulary verification, and prescription validation. Committed to improving patient care through efficient pharmaceutical practices and exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Assistant manager
Universal Motorcycle Training
London
2024.01 - 2025.06
- I work directly with the company's system, checking CBT Certificate books and directing them to be sent together with the DVSA, direct communication with the customer regarding their Drive License, administrative work in general
- Provided support to manager during audits, ensuring accurate reports.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Monitored health and safety measures for guaranteed compliance.
Pharmacy dispenser
Drogaria Sao Carlos
Matao, Sp
2021.08 - 2022.01
- Maintained continued safe supply of medication in line with best practices.
- Endorsed high-volume prescription forms.
- Offered best-possible medical advice to customers to improve health conditions.
- Oversaw inventory to achieve consistent supply levels.
- Priced medications, prepared billing information and facilitated transactions for non-prescription medicines.
- Followed legal and professional standards, maintaining best possible compliance with applicable regulations.
- Secured medicines and pharmacy assets in line with loss prevention protocols.
- Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
- Analysed patient data to accurately forecast stock requirements.
- Stored and rotated stock while upholding pharmacy policies.
Pharmacy assistant
Hospital Carlos Fernando Malzoni
Matao, Sp
2018.01 - 2021.11
- Selected, labelled and dispensed prescriptions accurately, in line with standard operating procedures.
- Assisted pharmacy staff in preparing medications and filling orders.
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
- Confirmed prescription exemption declarations, minimising financial discrepancies.
- Diligently provided safe and correct transfer of dispensed items to appropriate patients.
- Maintained confidential patient records in line with data protection laws.
- Identified high-demand and out-of-stock items for replenishment.
- Received incoming controlled drug supplies, storing within correct, secure locations.
- Confirmed patient details before dispensing medication, eliminating prescription errors.
Pharmacy Dispenser
Drogaria Total
Matao, Sp
2021.01 - 2021.08
- Endorsed high-volume prescription forms.
- Followed legal and professional standards, maintaining best possible compliance with applicable regulations.
- Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
- Priced and labelled medications with high accuracy.
- Monitored inventory and purchased orders to maintain consistent stock.
- Maintained continued safe supply of medication in line with best practices.
- Stored and rotated stock while upholding pharmacy policies.
- Provided bespoke service to patients, accurately meeting healthcare needs and promoting loyalty.
- Priced medications, prepared billing information and facilitated transactions for non-prescription medicines.
Pet shop assistant
BalluPetshop
Matao, Sp
2017.01 - 2017.07
- Cleaned animal areas, tanks and cages in line with agreed cleaning rota.
- Fed variety of animals including rabbits, fish and reptiles in line with guidelines.
- Supported all aspects of shop activities including animal care, payment processing and customer service.
- Actively listened to customer issues and advised on pet maintenance, hygiene and feeding.
- Handled cash and card payments whilst maintaining till in balance even during peak times.
- Ensured shelves were consistently stocked with appropriate products and visual merchandising strategies were executed to maximum effect.
Education
Certificate of Higher Education - Administration
Senac
Matao, Sp 2018.01 - 2020.06
Certificate of Higher Education - Veterinary assistant
Net Brasil
Matao, Sp 2018.01 - 2018.12
Diploma of Higher Education - Veterinary Assistant / Big Port Animals
Net Brasil
Matao, SP 2017.01 - 2017.12
Bachelor of Science - Health and Social Care
University of Manchester
Manchester, England 2025.09 -
Skills
- Health information
- Scheduled drug security
- Meticulous attention to detail
- Comprehensive pharmaceutical knowledge
- Dispensary management
- Database management
- Formulary verification
- Verifying prescriptions
- Customer Service
- Proactive initiative
Certification
Permit: CBT CERTIFICATE
LANGUAGES
Portuguese - Fluent
Beginner
English - Intermediate
Upper intermediate
Spanish - Intermediate
Beginner
Timeline
Bachelor of Science - Health and Social Care
University of Manchester
2025.09 -
Assistant manager
Universal Motorcycle Training
2024.01 - 2025.06
Pharmacy dispenser
Drogaria Sao Carlos
2021.08 - 2022.01
Pharmacy Dispenser
Drogaria Total
2021.01 - 2021.08
Pharmacy assistant
Hospital Carlos Fernando Malzoni
2018.01 - 2021.11
Certificate of Higher Education - Administration
Senac
2018.01 - 2020.06
Certificate of Higher Education - Veterinary assistant
Net Brasil
2018.01 - 2018.12
Pet shop assistant
BalluPetshop
2017.01 - 2017.07
Diploma of Higher Education - Veterinary Assistant / Big Port Animals
Net Brasil
2017.01 - 2017.12