Natalia Cebotari
Southall,Middlesex
Summary
Experienced professional in managing laundry and dry cleaning services, focused on delivering high-quality customer satisfaction. Skilled in streamlining operations and implementing innovative processes to enhance productivity and service standards. Proven track record of building and leading cohesive teams to achieve consistent results.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Cleaning services
FRANZELUTA S.A.
Chisinau, Moldova
07.2012 - 08.2018
- Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
- Provided high-quality cleaning services on 9 rooms daily, working efficiently to meet timeframe demands.
- Ensured customer satisfaction by providing high-quality exterior cleaning services.
- Provided efficient emergency cleaning services for unexpected spills or accidents on carpets and drapes alike.
- Ensured complete customer satisfaction by providing efficient and thorough carpet cleaning services.
- Enhanced customer satisfaction by providing excellent carpet cleaning services.
- Looked for ways to increase quality of cleaning services.
- Scheduled routine cleaning services for office spaces, enhancing overall cleanliness standards.
- Enhanced client satisfaction by providing top-notch cleaning services.
Education
GCSEs - Business
High School Chisinau
Chisinau 09.2012 - 05.2015
Skills
- Cleaning services expertise
- Warehouse cleaning services
- Industrial cleaning services
- Cleaning and disinfection
- Family support services provision
- Counselling services
- Knowledge of cleaning chemicals
Affiliations
- Children
Languages
Romanian
Proficient (C2)
English
Elementary
Timeline
GCSEs - Business
High School Chisinau
09.2012 - 05.2015
Cleaning services
FRANZELUTA S.A.
07.2012 - 08.2018