Natali Georgieva

- Held responsibility for opening and closing the store, ensuring security procedures, cash handling, and operational standards were consistently maintained.

- Managed stockroom operations including deliveries, inventory control, stock replenishment, and organisation to support efficient store performance.

- Worked closely with the sales team to ensure product availability, timely stock movement, and a seamless customer shopping experience.

SKIMS x TNF

- Supported the launch and in-store presentation of the SKIMS x The North Face collection, ensuring products were visually merchandised to brand standards and maintained through effective replenishment.

- Led and motivated the sales team to deliver exceptional customer service, achieve sales targets, and maintain brand standards across the store.

- Planned and executed visual merchandising displays in line with company guidelines, ensuring an engaging customer experience and maximising product sell-through.

- Ensured smooth store operations through effective stock management, team support, and maintaining a premium shopping environment aligned with brand expectations.

- Processed transactions accurately while supporting sales targets through product recommendations and upselling opportunities.

- Delivered outstanding customer service by assisting customers with product selection, styling advice, and resolving queries to enhance the shopping experience.

- Maintained high visual merchandising standards, ensuring the shop floor was well-stocked, organised, and aligned with company guidelines.