Nasteha Hassan
Birmingham,England
Summary
A reliable and hardworking person with excellent communication and organisational skills. Experienced in customer service at the British Heart Foundation, I confidently supported customers, handled cash accurately, and took responsibility in a busy retail environment. I thrive under pressure, contribute positively to team efforts, and approach every task with discipline, dedication, and a strong commitment to delivering results.
Overview
2
2
years of professional experience
Work history
Pharmacy assistant
Cape hill pharmacy
Birmingham, England
06.2025 - 08.2026
- Managed cash till accurately whilst handling transactions, minimising any financial discrepancies.
- Utilised comprehensive knowledge of over-the-counter medicines to provide accurate advice to customers.
- Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
- Collaborated with multidisciplinary healthcare team for enhanced patient outcomes.
Young Career
Government
Birmingham, England
05.2025 - 03.2026
- Worked flexible hours, covering nights, weekends and bank holidays.
- Successfully delivered on tasks within tight deadlines.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Retail sales associate
British heart foundation
Birmingham, West Midlands
12.2024 - 12.2025
- Supported marketing initiatives by setting up promotional displays.
- Maintained tidy sales floor to enhance shopping experience.
- Upheld company policies whilst interacting with customers and colleagues.
- Provided excellent customer service, ensuring client satisfaction.
Education
A-Levels - Alevels
Aston engineering university academy
Birmingham08.2026
Skills
- Provided engaging and friendly customer service
- Strong communication skills
Effective teamwork
Time management and organisation
Reliable and responsible (cash handling)
Ability to work in a fast-paced environment
Accomplishments
- Collaborated with team of 5 in development of presenting ways to reduce infant mortality in Birmingham and delivered a presentation to NHS board of midwife’s and doctors .
martial arts
I practice and teach martial arts to kids in my spare time as I find it helps build the youths confidence
Timeline
Pharmacy assistant
Cape hill pharmacy
06.2025 - 08.2026
Young Career
Government
05.2025 - 03.2026
Retail sales associate
British heart foundation
12.2024 - 12.2025
A-Levels - Alevels
Aston engineering university academy