Nastaran Nazemi
London,United Kingdom
Summary
I have previously worked as a property manager in a luxury real estate company, where I developed adaptable communication, strong organisational skills, and the ability to stay professional and focused in fast-paced environments. My aim has always been to give my clients a positive experience and making their day a little better, while also staying on top of tasks and supporting the company’s goals. I am excited to bring these skills to a more fun and engaging retail environment, where I can share my passion and eye for fashion and beauty, work collaboratively as a team player, and continue learning while delighting customers.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Property manager
Building Square limited
London, Hammersmith
10.2020 - 11.2025
- Delivered personalised, high-standard service to a client base of over 120 individuals and families.
- Acted as the first point of contact, creating a warm impression and handling enquiries with discretion and empathy.
- Managed a heavy daily caseload, prioritising tasks while maintaining exceptional service.
- Resolved issues swiftly while remaining calm and solution-focused.
- Built strong, trust-based relationships through clear and consistent communication.
- Adapted communication style to suit different personalities
- Coordinated contractors, services, and logistics smoothly
- Represented the organisation with a customer-focused, luxury-appropriate demeanour at all times.
Activity support volunteer
SWLSTG NHS Trust
London, City of London
10.2024 - 11.2025
- Collaborated closely with a multidisciplinary team, following guidance from supervisors.
- Took on feedback positively and adapted quickly
- Designed and led creative art-based activities
- Supported patients one-to-one and in groups
- Built warm rapport with individuals from diverse backgrounds, creating an inclusive and uplifting environment.
- Stayed calm and professional in fast-paced or emotionally sensitive situations.
Education
Bachelor of Arts - Media and communication
Kingston University
Kingston upon Thames 09.2017 - 08.2020
Master of Science - Psychology
Birkbeck, University of London
London, England 01.2023 - 08.2025
Skills
- Warm, confident and adaptable interpersonal communication
- Proficient in computer and IT systems
- Strong digital literacy
- Enthusiastic, positive, engaging and customer-focused demeanour
- Handling busy environments, heavy caseloads, and time-sensitive tasks
- Collaborative team player with willingness to take feedback
- Problem-solving with tact and discretion
- Adaptable and quick to learn new products/brand guidelines
- Creative thinking and idea generation (eg, activity and engagement ideas)
- Reliable, organised and self-motivated
Timeline
Activity support volunteer
SWLSTG NHS Trust
10.2024 - 11.2025
Master of Science - Psychology
Birkbeck, University of London
01.2023 - 08.2025
Property manager
Building Square limited
10.2020 - 11.2025
Bachelor of Arts - Media and communication
Kingston University
09.2017 - 08.2020