Nasrin Noori

• Assisted pharmacists in dispensing medications accurately and

efficiently, ensuring compliance with prescriptions and regulatory

guidelines.

• Provided personalized customer service, helping clients understand medication instructions and potential side effects.
• Monitoring expiration dates to maintain product safety.
• Supported the pharmacy team by preparing and labeling

medications, compounding prescriptions, and maintaining patient

records.

• Contributed to the development of a patient-focused environment by

addressing customer inquiries and concerns with empathy and

professionalism.

• Helped customers select over-the-counter medications and

healthcare products, offering advice on their usage and benefits.

• Managed the sales and promotion of pharmacy products, ensuring

shelves were well-stocked and visually appealing.

• Assisted in the preparation and management of dosettes, organizing medications for patients to ensure accurate daily dosing.

At Cisco Systems UK, I acquired foundational knowledge of networking systems and IT infrastructure, which strengthened my technical understanding and professional communication skills.

• Increased team productivity by taking diligent meeting minutes.
• Ensured timely project completion for customer satisfaction.
• Solved complex problems with effective teamwork and communication skills.
• Conducted in-depth market research to understand consumer behaviour.

At Softwire, during my work experience placement,i gained invaluable exposure to software development processes, including coding and debugging tasks. Collaborating with team members enhanced my ability to communicate technical concepts and work efficiently within a team.

Performed customer service in resolution of requests and inquiries pertaining to real estate mortgage loan servicing from both internal and external customers as well as Providing guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms. Hence forth determine clients’ needs and financials abilities to propose solutions that suit them

● Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing

● Perform comparative market analysis to estimate properties’ value

● Display and market real property to possible buyers

● Prepare necessary paperwork (contracts, leases, deeds, closing statements etc).Remain knowledgeable about real estate markets and best practices

● Maintain and update listings of available properties

● Cooperate with appraisers, escrow companies, lenders and home inspectors

● Develop networks and cooperate with attorneys, mortgage lenders and contractors

● Promote sales through advertisements, open houses and listing services

● Remain knowledgeable about real estate markets and best practices

Provided friendly customer service at prescription drop-off and pick-up counters. This meant i advised customers on the selection of medication brands, medical equipment, or healthcare supplies.

● Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.

● Maintained proper compliance logs for all actions and orders. Accurately recorded compounded products and prepared appropriate labels. Maintain updated records such as pharmacy files, patient profiles, charge system files, inventories, and poison or controlled drug registries.

● Developed communication skills with all customers and staff in a pleasant and professional manner this helped me build relationships with the regular clients in the pharmacy.

• Assisted in creating interactive whiteboard presentations for engaging lessons.
• Prepared classroom resources, ensuring smooth transitions between lessons.
• Provided one-on-one support to students, resulting in improved academic performance.
• Supported children with special needs to achieve personal goals.
• Enhanced student engagement by implementing creative lesson plans.
• Established positive classroom environment through effective behaviour management strategies.
• Collaborated with teaching staff to develop educational materials.