Naser Aljabri

Pursuing part time AAT L2 in Bookkeeping and Account Assistant.

Hands on experience due on accounting software such as Sage 50, Quick Books ,Xero.

• Adapted to dynamic schedules, accommodating urgent deliveries and meeting tight deadlines.
• Utilised mobile tracking systems to provide real-time updates on shipment statuses.
• Generated delivery documents and receipts for customer records.

• Verified customer payments prior to preparing products for shipment.
• Achieved eBay top-rated seller status with consistently thorough and accurate product listings.
• Managed customer product and service queries, resolving effectively and efficiently.
• Manipulated product images to best reflect actual condition, color and relevant details.
• Addressed incoming enquiries related to product details, shipping and return policies.
• Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
• Searched online listings to compare competitor pricing and availability of niche products.
• Processed product returns, ensuring items were clean and resaleable.

• Accepted and processed cash, cheque, card and mobile payments using POS systems.
• Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
• Resolved customer complaints and process issues with proactive problem-solving skills.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Provided excellent sales services by offering bespoke product advice to meet exact customers needs.

• Performed detailed period-end balance sheet reconciliations before deadlines.
• Utilised financial software to streamline planning and analysis process.
• Evaluated monthly requisitions for accuracy and completeness, reconciled transactions and determined payment approval statuses.
• Provided administrative support to senior analysts and department professionals, improving growth and productivity.
• Analysed company processes to eliminate delays, obstruction and weaknesses, recommending necessary improvements.
• Completed On Job Training programme (OJT) with team and played pivotal role in successfully stabilising process.
• During process transition successfully learned and implemented activities such as the following;

- Travel and Expense reimbursement.

- Payments Ad Hoc / LLC low-cost Carrier Airlines.

- Trade Invoice Processing.

- Insurance Reconciliations.

- Handled major and critical payments.

- Handed critical reconciliations of process ( Insurance Reconciliations)

- Prepared and processed daily workflow reports for entire payable team.

- Processed entries in ERP of trade and other important transaction payments.