Narmina Mammadova

• Designed and implemented onboarding and offboarding processes for Certified population and Senior Management Function (SMF) roles under SMCR
• Led the annual Fitness & Propriety (F&P) assessment process, including risk-based re-screening of ~40% of the population
• Managed end-to-end SMCR lifecycle processes, ensuring compliance with FCA requirements
• Led the Knowledge & Competency (K&C) annual assessment across European offices under MiFID framework
• Acted as a key point of contact for stakeholders and third-party providers involved in screening and compliance processes
• Coordinated cross-functional teams to ensure timely completion of regulatory requirements
• Identified process gaps and implemented improvements to onboarding, offboarding, and compliance tracking
• Produced detailed reporting and analysis for senior stakeholders on compliance status, risks, and population readiness

• Managed full-cycle recruitment and compliance for clinicians within a regulated healthcare environment
• Increased direct hiring by 55%, significantly reducing reliance on recruitment agencies and lowering costs
• Grew clinician population by 23% within three months through targeted sourcing strategies
• Implemented structured compliance processes covering DBS, insurance, training, and professional registrations
• Developed and standardised documentation, checklists, and tracking systems to improve efficiency and consistency
• Monitored ongoing compliance through weekly checks and reporting, ensuring 100% regulatory adherence
• Provided guidance to clinicians on compliance requirements and resolved issues proactively

• Delivered end-to-end Fitness & Propriety (F&P) assessments for Certified Persons under SMCR
• Played a key role in annual F&P cycles, managing background screening and ensuring timely completion
• Managed FCA Directory updates, maintaining accurate and up-to-date Certified Person data
• Reconciled data across HRIS, FCA Directory, and internal systems, identifying and resolving inconsistencies
• Produced detailed regulatory reports and dashboards to track population status and compliance risks
• Collaborated closely with business managers and stakeholders to collect, validate, and maintain data
• Strengthened data governance practices, improving accuracy, consistency, and audit readiness

Contract periods: Oct 2019 – Apr 2020 | Aug 2020 – May 2021 | Sep 2021 – Jan 2022 | Sep 2022 – Dec 2022

• Managed employee relations cases including disciplinary, grievance, performance, and absence management
• Led onboarding and offboarding processes, ensuring smooth employee transitions and positive experience
• Acted as a key contact for external providers and internal stakeholders on HR processes and policies
• Redesigned onboarding process, improving structure, efficiency, and engagement
• Led exit interview analysis, identifying trends and implementing improvements to retention
• Supported performance reviews, training initiatives, and succession planning
• Contributed to HR process improvements and policy updates across the business

• Supported onboarding and offboarding processes, including contracts, checks, and inductions
• Prepared HR reports and supported payroll processes
• Maintained accurate employee records and HR systems

• Coordinated end-to-end recruitment processes and maintained recruitment database accuracy
• Supported hiring managers with job descriptions, sourcing, and interview coordination
• Produced recruitment reports and tracked key hiring metrics
• Ensured positive candidate experience through effective communication and coordination

• Managed end-to-end recruitment and onboarding processes, including coordination with hiring managers and candidates
• Acted as a point of contact for third-party providers (e.g. background screening, benefits, and recruitment agencies)
• Supported onboarding and offboarding activities, ensuring smooth transitions for employees
• Conducted exit interviews and analysed feedback to improve employee experience
• Provided guidance to employees on HR policies, benefits, and internal processes

• Supported recruitment coordination and onboarding activities
• Maintained HR records and applicant tracking systems
• Assisted with background checks and general HR administration