Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Narmina Mammadova

HR Specialist
Canterbury

Summary

Goal-oriented Human Resources Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, candidates and team members to further company goals. Strong analytical skills and committed to implementing HR policies and procedures. Proven track record in attracting top talent, managing end-to-end recruitment, developing seamless onboarding programs, and supporting employee development. Ready to leverage training and experience to take on new professional challenges.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
6
6
Languages

Work History

Fit and Propriety Officer, HR Governance

Royal Bank Of Canada (contracted Via Harvey Nash)
London
09.2022 - 12.2022
  • Played a pivotal role in the Senior Managers' & Certification Regime's Annual Fitness & Propriety project, overseeing the background screening process with a focus on accuracy and timely completion
  • Managed the weekly FInancial Conduct Authority directory process. Collaborated with business managers to collect and verify information on Certified Persons, facilitating the timely completion of Fitness and Propriety projects.
  • Identified and assessed potential risks related to the fitness and propriety of staff, implementing proactive measures to mitigate risks and ensure compliance
  • Generated regular reports on Fitness and Propriety assessments, presenting findings to relevant stakeholders and providing insights into the overall fitness and propriety status within the organization
  • Offered consultation and support to employees undergoing Fitness and Propriety assessments, promoting a culture of transparency, trust, and collaboration in the compliance process

Fit and Propriety Officer, HR Governance

Royal Bank Of Canada (contracted Via Harvey Nash)
London
09.2021 - 01.2022
  • Provided guidance and support to staff regarding Fitness and Propriety requirements, promoting a shared responsibility for compliance.
  • Fostered effective collaboration with business managers to obtain accurate information, promptly addressed queries, and facilitate the timely completion of Fitness and Propriety projects.
  • Established and upheld a systematic process within the Fitness and Propriety Assessment framework for ongoing assessments, encompassing background checks, certifications, and competence evaluations
  • Generated regular reports on Fitness and Propriety assessments, presenting findings to relevant stakeholders and providing insights into the overall fitness and propriety status within the organization
  • Championed ongoing improvement initiatives within the Fit and Propriety function, actively identifying opportunities to streamline processes, boost efficiency, and fortify compliance

Fit and Propriety Officer, HR Governance

Royal Bank Of Canada (contracted Via Harvey Nash)
London
08.2020 - 05.2021
  • Conducted thorough reconciliation of Certified Person data across diverse sources, pinpointing errors and omissions, fostering efficient and compliant data management
  • Proficiently oversaw end-to-end Fitness and Propriety assessments, ensuring a holistic approach that encompasses background checks, certifications, and competence evaluations for key personnel.
  • Managed the weekly FCA Directory process, collecting information from business managers to update and maintain accurate Certified Person data, ensuring its consistency
  • Provided consultative support to employees undergoing Fitness and Propriety assessments, cultivating a culture of transparency, trust, and collaboration in the compliance process
  • Compiled and analyzed data, developing comprehensive tracking and reporting mechanisms to enhance the overall effectiveness of compliance initiatives
  • Provide support in data governance, ensuring the accuracy, integrity, and security of all Fitness and Propriety data, with a focus on maintaining compliance with data protection laws

Fit and Propriety Officer

Royal Bank Of Canada (contracted Via Harvey Nash)
London
10.2019 - 04.2020
  • Produced comprehensive reports detailing various aspects of the Certified Person (CP) population, and adeptly handled inquiries related to CP data. Ensured a swift and effective resolution of queries, contributing to the overall efficiency of data management
  • Established and upheld a systematic process within the Fitness and Propriety Assessment framework for ongoing assessments, encompassing background checks, certifications, and competence evaluations
  • Fostered effective collaboration with business managers to obtain accurate information, promptly address queries, and facilitate the timely completion of Fitness and Propriety projects
  • Established transparent reporting mechanisms for Fitness and Propriety assessments, providing stakeholders with accurate and insightful reports, contributing to a culture of openness and accountability.
  • Proactively identified challenges within the Fitness and Propriety framework and implement innovative solutions, fostering a proactive problem-solving culture within the HR governance team
  • Established a robust system for real-time issue resolution, addressing errors and omissions in Fitness and Propriety assessments promptly to maintain accuracy and compliance

HR Advisor

Hyve Group (former ITE Group)
London
04.2019 - 08.2019
  • Assisted HR Managers and HR Business Partners in managing employee-related issues, encompassing investigations, performance management, disciplinary matters, grievances, and effective absence management
  • Conducted a thorough analysis of exit interviews, unveiling key patterns and insights related to employee departures. This proactive approach facilitated the implementation of targeted improvements, enhancing both employee retention and satisfaction. Additionally, it resulted in a significant reduction in recruitment costs
  • Orchestrated diverse training sessions and team-building events, fostering team cohesion and cultivating a positive work environment, ultimately leading to increased employee engagement and satisfaction
  • Led the development of a comprehensive onboarding process and effectively managed the execution of the exit interviews project, ensuring a welcoming experience for new hires and facilitating a seamless transition for departing employees
  • Built trusted relationships with all employees, nurturing a positive and inclusive work environment across the manufacturing facility, thereby contributing to a culture of collaboration and mutual respect
  • Supported HR Business Partners in the successful redesign of HR policies and internal processes
  • Played a key role in optimising the company's performance review process, contributing to the successful execution of annual appraisals, training initiatives, and succession planning, thereby fostering a culture of continuous improvement
  • Introduced and executed initiatives focused on improving employee satisfaction, including feedback mechanisms, recognition programs, and surveys, ultimately creating a more positive workplace culture

HR Administrator

Hyve Group (former ITE Group)
London
09.2018 - 04.2019
  • Supported all recruitment processes, enhancing efficiency and effectiveness, and delivered onboarding programs that ensured a smooth transition for new hires, contributing to increased employee engagement
  • Assisted the HR Managers and HR Business Partners in managing employee-related issues, including conducting investigations, overseeing performance management, handling disciplinary matters, addressing grievances, and managing absence effectively
  • Implemented organizational and employee learning and development programs, fostering continuous growth and skill enhancement
  • Led employee communications initiatives, ensuring clear and transparent dissemination of information within the organization
  • Supported HR Business Partners in formulating, updating and interpreting HR policies and guidelines, aligning them seamlessly with organizational goals and regulatory requirements
  • Produced reports and high-quality written documentation, ensuring accurate and comprehensive reporting to aid decision-making processes and maintain transparency within the organization

Recruitment Coordinator

Save the Children
London
09.2016 - 05.2017
  • Ensured the accuracy and currency of the recruitment database through weekly maintenance, furnishing the Head of Recruitment with precise and up-to-date information. Facilitated efficient candidate tracking and analysis
  • Executed effective job advertising on various platforms, optimizing reach and attracting a diverse pool of qualified candidates
  • Implemented streamlined interview scheduling processes, reducing scheduling conflicts and ensuring a seamless experience for candidates and hiring teams
  • Collaborated with cross-functional teams, including HR, to ensure alignment in recruitment strategies with overall organizational goals
  • Established and maintained positive relationships with candidates, ensuring a favorable experience from initial contact through the recruitment process
  • Collaborated with hiring managers to understand staffing needs and provided tailored support in sourcing, screening, and interviewing candidates. Ensured the creation of high-quality job descriptions by working closely with department managers, resulting in accurate and compelling postings
  • Generated regular recruitment reports, providing valuable insights to leadership on key metrics such as time-to-fill, source effectiveness, and candidate demographics

Human Resources Coordinator/Recruitment Officer

Investis Digital
London
04.2015 - 09.2016
  • Demonstrated proactive recruitment skills through headhunting highly skilled candidates, effectively identifying and onboarding top talent
  • Successfully managed the overall recruitment process, overseeing administrative tasks for a streamlined and organised approach
  • Collaborated closely with business managers, ensuring effective communication and a seamless recruitment and onboarding processes for new hires
  • Conducted insightful exit interviews, capturing key feedback to enhance the employee experience and identify areas for improvement.
  • Provided valuable support and guidance to all employees on questions related to the benefits plan and internal HR policies

Human Resources Assistant/Receptionist

Investis Digital
London
09.2013 - 04.2015
  • Collaborated closely with business managers, ensuring effective communication and a seamless recruitment and onboarding processes for new hires
  • Provided valuable support and guidance to all employees on questions related to the benefits plan and internal HR policies
  • Filed paperwork, sorted, and delivered mail and maintained office organization
  • Delivered friendly assistance with new hires throughout interviewing and hiring process
  • Screened applicant resumes and coordinated both phone and in-person interviews
  • Answered and redirected incoming phone calls for office
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.

Education

Master Degree - Political Sciences, Governance and Global System

University of Cagliari
09.2012 - 05.2014

Skills

    Strong organization and communication skills

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Accomplishments

  • Demonstrated a proven track record in attracting top talent across various industries, contributing to the growth and success of each organization. Successfully managed end-to-end recruitment processes, from candidate sourcing to onboarding, ensuring a seamless and efficient experience for both candidates and the organization.
  • Played a pivotal role in supporting employee development initiatives, contributing to the growth and advancement of team members within the organization
  • Leveraged training expertise to implement effective learning and development programs, fostering continuous improvement and enhancing overall employee skills and competencies

Timeline

Fit and Propriety Officer, HR Governance

Royal Bank Of Canada (contracted Via Harvey Nash)
09.2022 - 12.2022

Fit and Propriety Officer, HR Governance

Royal Bank Of Canada (contracted Via Harvey Nash)
09.2021 - 01.2022

Fit and Propriety Officer, HR Governance

Royal Bank Of Canada (contracted Via Harvey Nash)
08.2020 - 05.2021

Fit and Propriety Officer

Royal Bank Of Canada (contracted Via Harvey Nash)
10.2019 - 04.2020

HR Advisor

Hyve Group (former ITE Group)
04.2019 - 08.2019

HR Administrator

Hyve Group (former ITE Group)
09.2018 - 04.2019

Recruitment Coordinator

Save the Children
09.2016 - 05.2017

Human Resources Coordinator/Recruitment Officer

Investis Digital
04.2015 - 09.2016

Human Resources Assistant/Receptionist

Investis Digital
09.2013 - 04.2015

Master Degree - Political Sciences, Governance and Global System

University of Cagliari
09.2012 - 05.2014
Narmina MammadovaHR Specialist