Naresh Bhaskar
Chennai,Tamilnadu
Summary
MBA (UK)-qualified Strategy and Operations professional with around 5 years of experience supporting leadership teams on strategic planning, business transformation, and growth initiatives. Proven ability to translate data and market insights into actionable decisions, drive cross-functional execution, and improve organisational performance across fast-paced and regulated environments. Experienced in digital transformation, operating model optimisation, and executive-level decision support.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Strategy & Operations Consultant
Black Pearl Medical
Birmingham
08.2023 - 01.2026
- Partnered with senior leadership to drive strategy and operational priorities for a private healthcare organization delivering specialist medical and clinical documentation services.
- Led cross-functional strategic initiatives focused on workflow optimisation, capacity planning, and resource utilisation, improving service delivery efficiency and scalability.
- Delivered measurable business impact, contributing to 15%+ revenue growth over 24 months through pricing optimisation, process refinement, and performance tracking.
- Developed executive-level performance dashboards and reporting to improve leadership visibility into financial and operational metrics, enabling faster, data-driven decision-making.
- Supported leadership in go-to-market planning for new service lines, advising on market positioning, service diversification, and growth opportunities.
- Built and managed strategic partnerships with external stakeholders (including solicitor firms), strengthening client relationships and expanding business portfolio.
- Drove digital and process transformation initiatives, embedding automation and analytics into core operations to enhance scalability, compliance, and execution discipline.
Freelance Consultant
Thidam Works LLP (India)
Chennai, India
09.2023 - 03.2024
- Supported leadership during early-stage scale-up phase, providing consulting support across recruitment planning, operational workflow design, and compliance processes.
- Streamlined cross-functional workflows and resource allocation, improving coordination between operations, hiring, and customer-facing teams.
- Advised founders on structured hiring, marketing, and customer acquisition planning, enabling disciplined growth during company’s formative stage.
- Contributed to basic financial planning and vendor coordination, supporting cost-efficient operations and early governance practices.
Freelance Consultant
Virgin Money (UK)
Birmingham
03.2023 - 06.2023
- Developed a digital growth and market expansion strategy for a UK-based interior décor brand as part of Virgin Money’s small-business innovation initiative.
- Evaluated online retail integration and digital marketing optimisation opportunities, including the use of AI-driven customer engagement tools, to improve brand visibility, customer acquisition, and sales performance.
- Conducted market and competitor analysis to support product line diversification and identify potential strategic alliances with design partners.
- Designed a structured three-phase implementation roadmap, outlining short-, mid-, and long-term growth initiatives, investment priorities, and execution milestones.
Freelance Consultant
Timpson Group (UK)
Birmingham
10.2022 - 01.2023
- Conducted a strategic diversification and digital transformation assessment for one of the UK’s leading service retailers, focused on identifying new growth avenues and improving customer lifetime value.
- Designed a subscription-based B2B service model and accompanying operational roadmap to enhance customer retention, revenue predictability, and scalability.
- Applied structured strategy frameworks (SWOT, PESTEL, Porter’s Five Forces) to evaluate market attractiveness, competitive dynamics, and execution risks.
- Synthesised insights into actionable recommendations and presented findings, trade-offs, and implementation considerations directly to the Timpson executive leadership team
Business Associate
VNS Enterprise (India)
Chennai, India
01.2021 - 08.2022
- Supported leadership in the launch and expansion of multiple retail outlets, contributing to broader market growth and footprint expansion initiatives.
- Assisted in digital enablement initiatives, including e-commerce tie-ups and coordination of digital marketing activities to enhance customer reach and brand visibility.
- Analysed product-level sales patterns and customer purchase behaviour to support inventory planning, promotional activities, and demand forecasting.
- Coordinated and guided a small frontline team, improving service quality, operational consistency, and customer engagement during business expansion phases.
Education
Master of Business Administration - Strategy & Operations
Aston University
Birmingham, United Kingdom 09.2022 - 12.2023
B.Tech - Electronics & Instrumentation Engineering
Saveetha Engineering College
Chennai, IndiaSkills
- Strategy Development & Execution Support
- Business Planning, OKRs & Performance Tracking
- Operating Model & Process Optimisation
- Market, Customer & Competitive Analysis
- Digital Transformation & Growth Initiatives
- Executive Decision Support & Insight Generation
- Cross-Functional Coordination & Stakeholder Management
- Partnership Development & Ecosystem Collaboration
Certification
- AI in Business Strategy- Johns Hopkins University
- Lean Six Sigma Green Belt
- Power BI Data Analyst Associate (PL-300)
- Azure Data Fundamentals (DP-900)
Timeline
Freelance Consultant
Thidam Works LLP (India)
09.2023 - 03.2024
Strategy & Operations Consultant
Black Pearl Medical
08.2023 - 01.2026
Freelance Consultant
Virgin Money (UK)
03.2023 - 06.2023
Freelance Consultant
Timpson Group (UK)
10.2022 - 01.2023
Master of Business Administration - Strategy & Operations
Aston University
09.2022 - 12.2023
Business Associate
VNS Enterprise (India)
01.2021 - 08.2022
B.Tech - Electronics & Instrumentation Engineering
Saveetha Engineering College