Summary
Overview
Work history
Education
Skills
Custom
Personal Information
Affiliations
Accomplishments
Work availability
Software
Languages
Certification
Interests
Timeline
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Narayan Bastola

Team Member
East Kilbride,Scotland

Summary

To give my best in my professional pursuit for overall benefit and growth of the company that I serve by facing the challenges. I will show my caliber and gain some experience. Accomplished Quality Controller skilled in inspection, monitoring and verification for diverse products. Certified goods against specifications through rigorous checks, maximising customer satisfaction. Updated paperwork to maintain reliable production records, supporting performance monitoring.

Overview

3
3

Years of professional experience on warehouse

2
2

Years of professional experience on Sale Assistant

7
7

Years of professional experience on public services

15
15
years of post-secondary education

Work history

Conbar operator

Johnstone’s Food Service ltd
10.2023 - 04.2024
  • Completed work according to schedule, helping struggling team members as required to maintain smooth-running operations.
  • Supported health and safety by carefully operating machinery.
  • Achieved production targets with excellent planning and machine operation.
  • Packaged and promptly moved completed products to storage areas, maintaining smooth and efficient operations.
  • Performed intensive quality control through inspections and testing.
  • make sure line are operating clean, finish all the paperwork accurately not missing any information, check and record temperature, weight of the product.

Quality Control

Scotbeef ltd
East Kilbride, Glasgow, Scotland
12.2021 - 10.2023


  • Performed meat quality control checks.
  • Recorded production data for quality control.
  • Monitored of the products standards, species, allergens, segregation and traceability.
  • Developed quality control procedures for consistent inspections, follow the good manufacturing practice (GMP),foreign body controls,personal hygiene, tidiness and labeling.
  • Conducted quality control tests and directed test procedures.
  • Trained new staff on quality control procedures.
  • Defined and implemented quality standards across production processes, enabling improved outcomes.
  • Maintained high-level performance against all dimensions of quality systems to meet customer requirements and strongly follow the quality attribute sheets.
  • Oversaw maintenance, calibration, temperature and inspection of manufacturing equipment for enhanced output.
  • Inspected and documented incoming materials to address quality issues.
  • Provided technical support for new product development, shelf life trials of the products.

Sales Assistant

Premier stores (Satya Retail Ltd)
Partick, Glasgow City
01.2022 - 02.2023
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Warmly greeted customers and proactively reduced wait times.
  • Demonstrated proper food handling and safety standards.
  • Delivered reliable customer service with attention to detail even under high pressure.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Packed and wrapped gifts with decorative details to match customer preferences.
  • Explained establishment policies to customers and offered advice on selections.
  • Prepared invoices for customers with large orders or special sales types.
  • Inspected products for damages and expiry dates before processing refunds.
  • Managed customer lines for minimum wait times and high satisfaction.
  • Accepted card, cash and cheque payments in POS register system.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Carried out active selling from initial customer greeting.
  • Organised displays to promote inventory and encourage customer purchases.
  • Processed returned or exchanged items and provided refunds to customers.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Followed company procedures and guidelines for smooth retail operations.
  • Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Updated product labeling and pricing to reflect discounts and offers.
  • Received and processed product returns.

Police officer

Nepal
Kathmandu, Nepal
08.2016 - 10.2021
  • Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
  • Gathered evidence carefully at crime scenes, enforcing forensic procedure adherence for accuracy.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Kept sensitive intelligence safe and secure from unauthorised access.
  • Protected life and property by enforcing Nepal laws and regulations.
  • Assessed and verified information given in victim and witness statements to improve investigation workflow.
  • Wrote and submitted reports concerning police activities and investigations.
  • Facilitated neighbourhood watch programmes by working with community groups and volunteers.

Waiter

Hyatt Regency Kathmandu
Kathmandu, Nepal
02.2014 - 08.2015
  • Food and Beverage Service
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Practiced healthy and safety measures to comply with regulations.
  • Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.

Education

Diploma of Higher Education -

Vinyak Siddha College
05.2018 - 02.2020

Certificate of Higher Education - Optional Maths

Shree Ganesh Secondary School
03.2000 - 07.2010

Bachelor of Business Administration - Accountancy

Tribhuvan University
Kathmandu
04.2020 - 03.2023

Skills

  • Production work
  • Loading and unloading
  • Safety compliance
  • Materials handling
  • Tool operation
  • Equipment maintenance
  • Process improvement
  • Health and safety compliance
  • Quality Control
  • Product packing

Custom

I hereby declare that the above stated facts are true and fair, and I am ready to accept any liability or punitive action as per the rule of your organization if found false.

Personal Information

  • Date of birth: 10/14/93
  • Nationality: Nepali
  • sex: Male
  • Religion: Hindu
  • Marital Status: Married
  • Cell No.: +447496771225
  • Email: deven.bastola492@gmail.com
  • International Driving License: 01-06-00796227
  • Passport No.: PA2377178
  • U.K. Bio Metrix Residence Permit No.: RT4782358
  • National Insurance no: - NJ361176A

Affiliations

  • The Chartered Institute for IT

Accomplishments

  • Supervised team responsible for executing well on production, leading to 100% increased revenue.

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Software

Computer Literate: Diploma in computer with basic Hardware, Networking & Graphic Design

Building Electrician training from Council for Technical Education & Vocational Training National Skill Testing Board in March 2015

Languages

Nepali
NATIVE LANGUAGE
English
Master or proficient
C2
Hindi
Advanced
C1
French
Elementary
A2

Certification

First Aider

Electrican

Food Safty

Waiter

Computer Hardware and Maintinance

Interests

Cooking, music, photography, reading, foreign languages, volunteering, travelling

Timeline

Conbar operator

Johnstone’s Food Service ltd
10.2023 - 04.2024

Sales Assistant

Premier stores (Satya Retail Ltd)
01.2022 - 02.2023

Quality Control

Scotbeef ltd
12.2021 - 10.2023

Bachelor of Business Administration - Accountancy

Tribhuvan University
04.2020 - 03.2023

Diploma of Higher Education -

Vinyak Siddha College
05.2018 - 02.2020

Police officer

Nepal
08.2016 - 10.2021

Waiter

Hyatt Regency Kathmandu
02.2014 - 08.2015

Certificate of Higher Education - Optional Maths

Shree Ganesh Secondary School
03.2000 - 07.2010

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