Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Naraina Bonar-Campbell

Edinburgh,United Kingdom

Summary

Highly organised professional with expertise in time management and negotiation proficiency, excelling in high-pressure environments with exceptional organisational skills. Demonstrates exceptional communication skills and a commitment to customer service excellence, with a strong background in legal document preparation. Aims to leverage these competencies to drive success and efficiency in future roles. Proven ability to work collaboratively with teams and clients, utilising excellent communication and problem-solving skills. Poised to make significant impact in management roles.


Overview

11
11
years of professional experience
12
12
years of post-secondary education
1
1
Certification

Work history

Property manager

Splendid Property Management
Edinburgh
01.2021 - Current
  • Orchestrated efficient turnaround between tenancies; ensured professional cleaning before new occupant moved in.
  • Conducted market research to establish competitive rental prices whilst ensuring maximum profitability.
  • Negotiated lease contracts to secure favourable terms for property owners.
  • Implemented cost-effective maintenance plans leading to preservation of property value over time.
  • Streamlined administrative processes, improving efficiency within the office environment.
  • Managed tenant move-ins and move-outs efficiently, reducing property vacancy periods.
  • Tracked expiring leases proactively; initiated renewal conversations ahead of deadlines.
  • Coordinated repair work, minimising disruption to tenants.
  • Handled emergency situations effectively, providing swift resolution while keeping stress levels minimal for all parties involved.
  • Conducted thorough background checks on potential tenants, mitigating risk of default or damage to properties.
  • Carried out property inspections for maintaining a high standard of cleanliness and repair.
  • Maintained strong relationships with contractors through regular communication, resulting in prompt service.
  • Ensured compliance with housing laws and safety regulations, protecting both landlord and tenant rights.
  • Increased tenant satisfaction by addressing and resolving complaints promptly.
  • Managed multiple rental properties with outstanding planning and organisation.
  • Managed customer relationships to achieve high satisfaction rate.
  • Drafted leasing for tenant signing.
  • Inspected rental properties before and after tenancies, appropriately handling deposit payments.
  • Liaised with property owners and prospective new tenants.
  • Carried out reference and credit checks on new clients.
  • Monitored property market trends to accurately anticipate and meet customer demand.


Retail sales associate

Hollister
Edinburgh
06.2016 - 07.2018
  • Advised customers on product selection based on their needs.
  • Maintained tidy sales floor to enhance shopping experience.
  • Operated till systems correctly, ensuring accurate transactions.
  • Upheld company policies whilst interacting with customers and colleagues.
  • Conducted inventory checks to ensure stock accuracy.
  • Facilitated smooth checkout process, reducing wait times for customers.
  • Established rapport with customers through attentive listening and communication.
  • Promoted loyalty schemes to customers, enhancing brand loyalty.
  • Enhanced customer satisfaction by addressing and resolving complaints efficiently.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Championed highest level of professionalism and expertise in communication and teamwork.

Bartender

Tony Pert - assigned to multiple bars of employer
Edinburgh , City Centre
08.2014 - 02.2017
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Communicated clearly with kitchen staff for seamless coordination of food orders.
  • Processed payments accurately reducing discrepancies at end of shift tallying.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Checked identification of customers to ensure legal drinking age compliance.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Collaborated with team members to provide seamless service during busy periods.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Provided excellent service to customers, resulting in repeat business.
  • Recommended drinks to customers, increasing overall sales.
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Welcomed guests with friendly conversation and fun atmosphere.

Education

GCSEs & A-Levels -

Fettes College
09.2003 - 07.2013

HND - Music Business

Edinburgh College
Edinburgh
08.2013 - 06.2015

Skills

  • Time-management
  • Highly organised in high pressure environment
  • Negotiation proficiency
  • Great communicator
  • Customer service excellence
  • Legal document preparation

Languages

English
Native

Affiliations

  • Horse riding
  • Snowboarding

Certification

  • NCFE Level 3 - Scotland Foundation Letting Course

Timeline

Property manager

Splendid Property Management
01.2021 - Current

Retail sales associate

Hollister
06.2016 - 07.2018

Bartender

Tony Pert - assigned to multiple bars of employer
08.2014 - 02.2017

HND - Music Business

Edinburgh College
08.2013 - 06.2015

GCSEs & A-Levels -

Fettes College
09.2003 - 07.2013

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Naraina Bonar-Campbell